The mission of Academic Computing Services (ACS) is to provide computing and information services in support of research, instruction, and learning. Academic Computing Services supports student learning and faculty research by providing a first point of contact for computing use on campus; provides student computing services that includes the operation of the ISB 110 General Access and Adaptive lab; maintains an easily-accessible and comprehensive help desk and a technology infrastructure for managing calls for assistance; employs well-trained and professionally active research technical consultants; supports central computing systems for instruction; offers extensive documentation and educational materials on information technology; and conducts training on current, relevant digital research and production applications.
Academic Computing Services is a division of the University of North Texas Computing and Information Technology Center (CITC) that provides a variety of computing services to the academic community.
ACS is located in the Information Sciences Building, accessible via ISB 119. The CITC general telephone number, (940) 565-2324, will connect you to someone in Academic Computing Services. TDD access is available at 1-800-RELAY-TX.
Individual staff members can also be contacted directly via office phone or electronic mail.
ACS is divided into the following areas, each of which provides specific services to the academic community:
The Helpdesk provides in-person and telephone consulting services, hands-on instruction, and documentation to student, faculty and staff users of centralized computing and network facilities at UNT.
Student Computing Services includes support of the ACS General Access Lab & Adaptive Lab. The lab, located in ISB 110, is part of the campus-wide system of General Access Labs available to all UNT students. The mission of this lab is to provide general services to the UNT community with an emphasis on the special features that Academic Computing Services has to offer including helpdesk support and research assistance. Additionally the ACS lab is the designated adaptive lab on campus providing state-of-the-art adaptive equipment for those who need it. For more information about adaptive services on the UNT campus visit the Office of Disability Accommodation. The lab hours usually follow those of the Science and Technology Library.
Research and Statistical Support Services provides support services on data acquisition and statistical analyses for faculty members and students at UNT. The data acquisition service includes access to data from the Inter-university Consortium for Political and Social Research (ICPSR), Center for Research in Security Prices (CRSP), Standard & Poor’s COMPUSTAT II, other data resources, and downloadable data for political and social research. Other services include consultation, application support, and instruction.
The High-Performance Computing Initiative provides a number of cluster systems which are designed for compute-intensive scientific research. ACS also supports several other centrally-administered computer systems which are available for research and instruction.
Documentation and Training Services provides written and on-line documentation for a variety of software products supported by the Computing Center. Documentation Services also produces Benchmarks Online, a monthly Web-based newsletter.
Coordination of Academic Computing Short Courses is done by the Documentation services group. ACS Short Courses are open to students, faculty and staff members and are offered on a variety of topics from host system usage to creating home pages on the World Wide Web.
The Call Tracking Administration Group is responsible for the Remedy Action Request System and for knowledge base development as well as Microsoft and other software licensing.
Data Management Services is responsible for research data entry and automated scanning services for test scoring and course evaluations.
Address your questions about this page to:
Claudia Lynch
Documentation Services Manager
(940) 565-4068
lynch@cc.admin.unt.edu
University of North Texas Research Park
3940 North Elm · Denton, Texas 76207
(940) 565-2324 · Fax (940) 565-3259
Last updated on February 8, 2007