Similarly, in research and statistical support, it is our general philosophy and practice to provide the student with the information to complete their own analysis, but to not act as a programming service for the student. Also, while we offer advice and suggested analytical methods to students, we make it clear that it is the ultimate responsibility of the student and their major professor to decide if that analytical technique is appropriate to the student's discipline and line of inquiry.
The ACS consulting policy is codified in the University Policy Manual, section 3.5 (see, http://www.unt.edu/irc/policy/acadcon.htm). Paragraph 3: "In order to facilitate use, therefore, Academic Computing Services will aid individuals to learn the use of the hardware and software facilities available. Under ordinary circumstances Academic Computing Services personnel will not literally do projects for an individual, but will try to provide advice on how to complete the project most efficiently and effectively."
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