The Digital Ombudsman
From TIME Daily (http://www.timeinc .com/time)
TIME Digital, a supplement of TIME Magazine, is
offering a "free service of advice and mediation" for anyone who is
having a dispute with a company over a faulty piece of software or
electronic equipment. Dispute with your Internet or online service
provider would also qualify for the mediation of the Digital Ombudsman.
If you would like to use the services of the Digital Ombudsman, and
have already tried to work things out yourself, send E-mail to ombudsman@time.timeinc.com. You should include a detailed account
of your story and agree that your submission may be edited and published
in TIME Digital or any electronic medium.
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