Determining if You Have Metro Line Access

        By Claudia Lynch, Benchmarks Editor (lynch@unt.edu)

        Sometimes people think they should have access to the UNT Metro Lines but find themselves incurring long distance charges. We hope that this article will clear up some confustion about the Metro Lines.

        First of all, any time you dial 1+ (1+214) or (1+817) your are initiating a long distance call! According to Tom Newell, UNT Telecommunications Manager, the [Metro] numbers are not true Metro lines, but rather local Keller (817 side) and Lewisville (214 side) numbers. These two numbers cover virtually all of the metro calling area but require two different numbers. If you can't call Keller or Lewisville locally then you can't call our number either.

        According to Newell, There should be virtually no one left out of the traditional Metro area calling plan except in some very unique dialing plans (ie: people in Denton with GTE premium service can actually call either number free but they could not call a SWB metro number free). Because of those uniquenesses I would recommend they ask their local phone company if they can call local (not metro) Keller (for people in 817) or Lewisville (214 area) numbers free.

        Newell recommends your do the following to determine if you have Metro line access:

        • Try dialing the call just area code and number (i.e. 817-337-0063 or 214-221-0059) WITHOUT A 1+. Some limited areas may still allow dialing only the seven digit number (i.e. 221-0059) if they are inside the same area code (i.e. 214).
        • If you get a recording, can't complete the call, etc. then it is most likely a long distance call for you.
        • If you still think it should be a local call then: Check with your local phone company or the map in your local directory or If ALL ELSE FAILS, give the Computing Center your complete home telephone number and we'll try to check it out.
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