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GroupWise 5.2: When You're Away

By Pat Evans, Campus Wide Networks Computer Support Specialist

This is the third in a series of educational and informational GroupWise articles.

Did you know you can access your GroupWise mail from anywhere in the world? If you answered "yes," you’re right — but I suspect most of you said "no." Well, the bottom line is "yes"; you can access GroupWise from just about anywhere. Whether you are trying to access from home, or from your beachfront room in Cancun, you can always stay in touch with the pulse of the office with little more than the click of a mouse.

There are two ways to access your GroupWise mail: GroupWise Web Access and GroupWise over IP (IP stands for Internet Protocol).

GroupWise Web

This is by far the easiest way to access your GroupWise account. If you have Internet access with an Internet Service Provider (ISP) or a dial-up account with the University, you’re already 90% connected. Before we get started, let’s take care of one thing in GroupWise while we’re still at work — your password.

Setting your password

By default, GroupWise doesn’t require a password for PC users when they launch GroupWise. You can however create a separate password for GroupWise if you choose to add an additional layer of security, or if you plan on using one of the Remote Access options. (If you are a Macintosh user using GroupWise, you can skip this section; you’ve already set a password).

To set a password once you’ve launched GroupWise:

  1. From the toolbar menu, choose Tools, Options, and double-click Security.
  2. On the Password tab, enter your password in the New Password box. Reenter your password in the Confirm new password box.
  3. You may wish to place a check mark in the box next to Remember password. (This is only an option for PC users. Mac users will have to enter in their password every time they log in).
  4. Click OK.

That’s it. Now you are ready to access your GroupWise via Web Access!

Accessing GroupWise Web

Once you’ve launched a dial-up networking connection to either your ISP or to the University dial-up, you’ve already done the hardest part of the accessing your mail. Using either Internet Explorer or Netscape Navigator as your web browser (both work great), simply do the following:

  1. In the box titled Address (for Internet Explorer) or Location (for Netscape Navigator), type and press enter.
  2. This will bring you to the welcome screen. Click on the link, GroupWise 5.2.(Note: If you encounter any problems, read the WebAccess FAQ.)
  3. Enter in your name in the Name field, and then enter in your GroupWise password in the Password field.
  4. Click Login. (Note: If you are using an older Web browser that doesn’t handle Java very well, you may wish to change the default Java-enhanced GroupWise WebAccess to the regular GroupWise WebAccess.)

Note: If your name is not unique in the GroupWise system, you may have to specify which GroupWise account you are logging in to. You do this by entering your post office, a period ("."), and your user ID…e.g. "DSA.Jdoe". If this fails, try using your domain, your post office, and your user ID, separated by periods…e.g. "Admin.DSA.Jdoe". If this also fails, please contact you Network Administrator to determine your correct GroupWise login name.

As you can see, the overall functions are much the same as your GroupWise back at work, with the visual layout being a bit different.

Exiting GroupWise Web

Once you are ready to exit GroupWise WebAccess, simply click the Exit button on the WebAccess toolbar.

GroupWise over IP

The two biggest reasons why some people wish to use GroupWise over IP instead of GroupWise WebAccess is the interface — the appearance of GroupWise — and the complete functionality that the GroupWise client has over WebAccess. An example of this functionality difference is the Trash. With Web Access, you can delete a mail message, but once deleted, it is permanently gone…with GroupWise over IP, you still can undelete a deleted message. Also, GroupWise over IP allows you access to your personal address book; something you can’t do with WebAccess.

What’s a client? Simply put, a client is a dependant application that accesses databases. Better yet, it is the exact same GroupWise program you have installed on your computer at work. It looks the same, acts the same, feels the same, and does all the same things.

Getting the GroupWise client

To borrow a copy of the installation media, contact John Bradley at 565-4830, and ask to sign out a copy. Once the media is checked out, you can then pick it up at the Computing Center Helpdesk, Room 119 of the Computing Center (located in the Information Sciences Building).


Installation instructions are included in the front jewel case cover. The client will install on Windows 95/98/NT, Windows 3.x, and on Macintosh computers.

To install the client on a typical Windows 95 PC:

  1. Insert the CD into your CD-ROM drive.
  2. Choose RUN from the Start menu.
  3. Type D:\Win32\Setup (where "D" is the letter of your CD-ROM drive).
  4. Choose Standard Install when prompted.

If you also wish to install the Enhancement Pack, run D:\GWMEP.

To install the client on a Windows 3.x PC:

  1. Insert the CD into your CD-ROM drive.
  2. From the File menus of Program Manager, choose Run.
  3. In the Command Line, type D:\Win16\Setup (where "D" is the letter of your CD-ROM drive).
  4. Choose Standard Install when prompted.

And if you wish to install the GroupWise client on a Macintosh:

  1. Insert the CD into the CD-ROM drive.
  2. Run GroupWise 5 Installer.

When GroupWise is run for the first time, it will prompt you for some host information. On the TCP/IP (or Client/Server on Macintosh) tab, enter as the address and leave the port set to 0. In the USER ID and PASSWORD boxes, enter your GroupWise username and password.

For installation, connectivity or usage questions, please call the Computing Center Helpdesk at 565-2324.

Running GroupWise over IP

To use your GroupWise, launch a dial-up networking connection to your ISP or to your University dial-up access account. Then just double-click the GroupWise icon located on your desktop. As you can see, the GroupWise environment is just like that which you use at work.

The future of Remote Access

The future of remote access looks good for years to come. With the roll-out of GroupWise 5.5 later this spring, and the ever-increasing use of the Internet as a daily part of our lives, you’ll see some improvements to GroupWise WebAccess almost immediately. While all the same functionality remains, additional features…such as retrieving deleted items from trash, will make their appearance.

Personal Digital Assistants (Palm Pilot and Palm PC’s) will also aid to this expansion of user access to mail — both at home and at work.

Whatever your reasons…being Master of the Universe or quietly staying in touch…from wherever you may be…home or your beachfront hotel room, GroupWise can now and for years to come, allow you to always stay in touch. As the old joke goes: Are you a Type A personality? You want to be.

Other Resources

If you’d like to learn more about GroupWise and the many features it provides, please visit the following URL’s:

  • and please take advantage of the GroupWise Guides provided under the Help Menu within GroupWise.