New Online Library Service

By Claudia Lynch, Benchmarks Online Editor

The UNT Libraries have recently announced the establishment of an Online Reference Help Desk. The Online Reference Help Desk can:

1. Assist you in locating information
2. Suggest databases and Websites to use
3. Answer questions

To access this service:

• Point your Web browser to http://www.library.unt.edu/admin/HelpDesk/helpdesk.asp

• Log in to the Online Reference Help Desk by typing in your name and E-mail as instructed.

• Type in your request.

• Press the "Page a Librarian" button to alert the "virtual librarian" know you need help. Within a few minutes a librarian will be helping you connect to the information you need.

The Online Reference Help Desk is available to all UNT students, faculty and staff. Hours of operation are Monday through Friday from 2:00 p.m. to 5:00 p.m. For more information about this service please contact Monika Antonelli at mantonel@library.unt.edu