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Each month we highlight an Internet,
USENET Special Interest Group (SIG), or similar mailing
list(s) or website(s). This month's information was supplied by
Monika Antonelli,
University of North Texas Libraries.
Remote Library Research Assistance
Did you know the UNT
Libraries offers remote research assistance to UNT students, faculty and
staff? Online help is available through both the Online Reference Help
Desk and through the Libraries’ E-mail Reference services. Both of these
services are especially useful to distribute and distance education
students.
The Online Reference Help Desk is a virtual help desk
available on the Internet. Hours of operation have been expanded to
cover Monday through Thursday, from 10:00 am to 8:00 pm, and Friday from
10:00 am to 5:00 pm. To visit the Online Reference Help Desk point your
browser to
http://www.library.unt.edu/chatroom and follow the
instructions.
The UNT Libraries also offers an E-mail Reference service.
E-mail Reference can be use to ask short factual questions. A reply will
be sent within 24 to 48 hours, excluding weekends or holidays. To access
the E-mail Reference service, go to
http://www.library.unt.edu/forms/ref/emailref.htm .
To also better serve the UNT Community, the Libraries have added a
toll-free phone number. You can reach us during regular Willis
Library Reference Desk hours at (877) 872-0264.
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