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What is UNT's policy with regard to GroupWise mail?
By Dr. Maurice Leatherbury, Associate Vice President for Computing and Chief Technology Officer, CITC
At a recent President's Staff Sack Lunch, an attendee complained that he/she had sent a message to someone in the GroupWise directory only to learn that the intended recipient never reads his GroupWise mail and doesn't have it forwarded to some other mail system to read it. The
sender then had to figure out how to get the message to this recipient, a process that required a lot of additional effort. The attendee asked whether anything could be done about employees not reading their GroupWise e-mail.
Shouldn't everyone be required to read their GroupWise mail?
There is no official UNT policy requiring that employees read their
GroupWise mail, just as there is no policy requiring them to read their
paper mail. The general expectation, though, is that if you're in the
GroupWise directory you can and should read messages directed to you in
that system. Forcing others to check whether you read GroupWise mail is
inconsiderate and puts an undue burden on everyone on campus who uses
Deleted from the GroupWise directory?
Employees whose names are deleted from the GroupWise directory can set
their preferred e-mail address to a non-GroupWise address using UNT's
Account Management System (http://ams.unt.edu).
Those names can be searched for in the "Master UNT Directory" search
directory that shows up in GroupWise's Novell LDAP Address Book tab and
mail can then be
Anyone trying to send messages to those non-GroupWise recipients will have to go to extra effort to find those addresses, but it does at least provide the campus a way to reach those employees via e-mail. A tutorial to aid in this process can be found at http://ncs.unt.edu/gw/howto/addressbook/LDAPReg/index.html .
Please help to improve communication on campus by using the official e-mail system, GroupWise. If that isn't possible, please make sure your name is deleted from the GroupWise directory by contacting your Network Manager .