Sanzone, Manager of the CITC Helpdesk
This article marks the beginning, we hope, of a new
monthly feature from the CITC Helpdesk. Each month they will tackle a
topic that has been of particular interest to callers/visitors to the
Helpdesk. -- Ed.
Having trouble connecting to the Eaglenet wireless
Are you having trouble connecting to
the Eaglenet wireless system? If so, check the Eaglenet information
http://www.unt.edu/wireless for configuration guides and other
If you can get a wireless signal but cannot bring up the login page it
is most likely due to an error in your system's wireless
configuration. The most common error is the SSID entry. Make sure to
enter "eaglenet" as the SSID in lower case letters. Also, be sure that
WEP is disabled and a channel is not specified.
If you are not receiving a signal make sure your wireless adapter is
enabled. Most laptops have a function key combination (Fn + F2 is
common) to toggle the adapter on and off. Some laptops also have a
button located on the side of the laptop which sometimes goes
unnoticed and can unintentionally be toggled when moving the laptop in
and out of a carrying case.
When you get to the Eaglenet login page you will be prompted to enter
your EUID and enterprise password. If you need to retrieve your EUID
and/or password visit the Account Management System website at
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