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Campus Computing News

Central IT Service Outage Scheduled for Feb. 24, 2007

By Dr. Philip Baczewski, Director of  Academic Computing and User Services

A number of central Information Technology services will be unavailable for a time period from 7:00 p.m. February 24, 2007 until 7:00 a.m., February 25, 2007. The outage will be caused by major renovations to the electrical system supporting the machine room that hosts most of the central IT services. This work will result in a more stable and reliable electricity source, but will require some downtime in order to achieve that goal.

Starting at 7:00 p.m. or slightly sooner on February 24, the following services will be unavailable:

my.unt.edu (EIS Portal)

myls.unt.edu (EIS Portal)

myfs.unt.edu (EIS Portal)

webct.unt.edu (WebCT Vista)

eaglemail.unt.edu (EagleMail web client and IMAP access)

untss.unt.edu (UNT Student Storage)

www.unt.edu (UNT top-level Web pages)

remedy.unt.edu  (Remedy call-tracking system)

checkin.unt.edu (General Access Lab check-in system)

neptune.acs.unt.edu (Legacy e-mail access server)

terra.acs.unt.edu (Class web development server)

people.unt.edu (Personal Web-page server)

ACS High-performance compute clusters

Internet access to and from campus will be available, and plans are for mail routing and GroupWise E-mail to remain available during this outage. In order to minimize the impact, this work is being done during the time set aside for EIS maintenance and during our lowest typical usage time period during the week.

All services will be restored once the electrical renovation is complete. This will occur starting at 7:00 a.m. on February 25, 2007 at the latest. If work is completed sooner, some systems will be available sooner. Because of their large number of components, ACS HPC systems will be shut down on Friday afternoon, February 23, and will have service restored on Monday, February 26.  CITC Helpdesk hours will be extended to 8:00 p.m. on Saturday and will start at 7:00 a.m. on Sunday in order to support any special communication or problem reporting needs resulting from this outage.

Questions or comments about this down time can be directed to Dr. Philip Baczewski (baczewski@unt.edu), Director of Academic Computing and User Services, UNT CITC.

 

Please note that information published in Benchmarks Online is likely to degrade over time, especially links to various Websites. To make sure you have the most current information on a specific topic, it may be best to search the UNT Website - http://www.unt.edu . You can also search Benchmarks Online - http://www.unt.edu/benchmarks/archives/back.htm as well as consult the UNT Helpdesk - http://www.unt.edu/helpdesk/ Questions and comments should be directed to
benchmarks@unt.edu

 

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