Helpdesk FYI

By Richard Sanzone, CITC Helpdesk Manager

GroupWise Spam Control Features

Although we're moving from GroupWise to Microsoft Outlook, until that move occurs, dealing with spam in GroupWise is still a fact of life. Are you tired of getting spam in your GroupWise Inbox? Would you like to automatically sort incoming mail into different folders? We'll walk through creating filtering rules for two common scenarios:

1. You would like all email from UNT GW Directory to go into your GW Directory folder instead of your inbox.

   To create the Folder:

   • In your GroupWise client, open the Edit menu and click Folders.
   • Click the New button.
   • Check Personal Folder and click the Next button.
   • Type GW Directory as the name of the folder.
   • Click the Next button.
   • Click the Finish button.

   To create the Rule:

   • In your GroupWise client, open the Tools menu and click Rules.
   • Click the New button to create a new filtering rule.
   • Type in an appropriate Rule name, such as "GW Directory".
   • Check the box to indicate that this rule is to be applied when new items are received.
   • Click the Define Conditions button.
   • Select "From" in the drop down menu on the left.
   • Type "UNT GW Directory" in the text field.
   • Click the OK button.
   • Click the Add Action button at the bottom.
   • Select "Move to Folder" from the drop down menu.
   • Check the box next to the GW Directory folder.
   • Click Move.
   • Click Save.

   New messages received from UNT GW Directory will now automatically go into your GW Directory folder instead of your inbox.
    

2. You would like all email that contains the phrase "refinance your mortgage" in the Subject line to automatically go to the Trash instead of your inbox.
    
   • In your GroupWise client, open the Tools menu and click Rules.
   • Click the New button to create a new filtering rule.
   • Type in an appropriate Rule name, such as "mortgage".
   • Check the box to indicate that this rule is to be applied when new items are received.
   • Click the Define Conditions button.
   • Select "Subject" in the drop down menu on the left.
   • Type "refinance your mortgage" in the text field.
   • Click the OK button.
   • Click the Add Action button at the bottom.
   • Select "Delete/Decline" from the drop down menu.
   • Leave the Comment field blank and click the OK button.
   • Click Save.

   New messages received from with "refinance your mortgage" will now automatically go into your Trash folder instead of your inbox.

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