Staff and Faculty Resources on the
With the fall 2007 semester in full swing I wanted to have this article
take a quick look at our Helpdesk Faculty and Staff page.
This page is a great resource for Faculty and Staff to find the
information and help they need when it comes to UNT Computing and IT
To access the Faculty & Staff page go to
www.unt.edu/helpdesk and click on Faculty & Staff.
The first thing may notice on this page is a random picture of one
of our Helpdesk Staff members displayed in the upper right corner.
These are the people putting in the long hours to make sure everyone
gets the support they need.
In the center of the page you will find our support links broken down by
Here you can find who out who your Network Manager is, and how to
In addition we have information for contacting Classroom Support
Services, and accessing Student Storage.
GroupWise information, training, and support links. Also
information on Bulk mail, and Eaglemail is found here.
Find tutorials on the Account Management System. This section
contains a link to the Computer Based Training (CBT) site, which has
an extensive list of available online training! Here you can
also find information and help with Web Page publishing, WebCT
Vista, and UNT eCampus.
Information on My.unt.edu, EIS training, and Cypress can be found here.
In addition a link to the Helpdesk Popup Blocker tester is located
Here you can find all things CITC related. This area links to the
main CITC site, and lists the CITC resources available to Faculty,
Staff, and Students.
Information on Research and Statistical Support (RSS), Computer Training
alternatives, Library Electronic Resources, Microcomputer Maintenance, and
Adaptive Computing for Students.
Here you find links to important information from the Information
Security Group. It is always a good idea to practice safe computing,
follow these links to be sure you are doing your part to help UNT
maintain a safe computing environment.
Finally if you ever have any questions our contact information is on the
left hand side of the page. Our staff is always ready to help.
Have a Happy Halloween.
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