Recalling a Message in Outlook
Have you ever sent out an email message
only later to realize that you have made some silly spelling mistake, or
forgot to add an attachment? You notice this mistake mere seconds after
hitting the send key. Now you have to hope that nobody notices the
mistake. Luckily Outlook has a solution!
In Outlook:
- Click on your Sent Items Folder located under Mail Folders.
- Open the Message you wish to Recall or Resend.
- Click on “Other Actions.”
- Choose either Resend or Recall.
a. Choose Resend if you simply want to add an attachment or make an
edit to your file. Your recipient will simply get an updated copy of
the file, while maintaining the original.
b. Choose Recall if you wish to either remove the original message,
or replace the original message with an updated version.
- For this example we will chose “Delete unread copies and replace
with a new message”
- Select the “Tell me if recall succeeds…” checkbox. This will
allow you to verify that your recall was successful. Hit Okay.
- Make the required edits to your document and hit Send.
- You should see notifications if the recall was successful.
It is important to note that messages will only be replaced if they
have not been opened. If a user has forwarding set up, or checks their
mail via a third party client a replacement will not be made. The user
will instead receive both the original message, and the replacement
message. You can find a more detailed explanation of these rules in the
Microsoft Office Help Files.
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