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Helpdesk FYI

By Jonathan "Mac" Edwards, Assistant Manager of the CITC Helpdesk

Configure Entourage for Eaglemail

You can configure Entourage to send and receive mail from your Eaglemail account through IMAP. In addition you can now securely connect to mailhost, for outgoing messages, even when not connected to the UNT Network.

To do this, first open Entourage
Click on the Entourage Menu and choose Account Settings
When the New Account window appears chose Account type: IMAP.
Click OK

When the New Account Screen appears fill it out as pictured below.

  • Account Name: Enter the name of the account as you wish it to appear in Entourage.
  • Name: Your name.
  • E-mail address: Your Eaglemail address
  • Account ID: Your EUID.
  • IMAP server:
  • Password: Your EUID Password.
  • SMTP server:


    Receiving mail

    Click on the Click here for advanced receiving options button.
    Select: This IMAP service requires a secure connection (SSL).
    Always use secure password.

    Close the advanced option window.

    Sending mail

    Open the Sending Mail advanced option window.
    Choose: SMTP service requires secure connection (SSL) & SMTP server require authentication.
    Use the same settings as receiving mail server.

    Close Sending mail advanced options.


    Click on the Advanced tab.
    Select All options under the Special Folders heading.
    You can then select your Delete options.

    Ready to Go

    Click OK.
    Entourage should now import your mailboxes.


    If you are using a wireless network that requires authentication, such as Eaglenet, you will need to log in before Entourage can receive or send mail.



Originally published, September 2008 -- Please note that information published in Benchmarks Online is likely to degrade over time, especially links to various Websites. To make sure you have the most current information on a specific topic, it may be best to search the UNT Website - . You can also search Benchmarks Online - as well as consult the UNT Helpdesk - Questions and comments should be directed to


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