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Scrappy the Eagle

Back to School Spirit!


CITC Helpdesk Statistics for August 2008 (Things definitely heat up in August)

Total Phone Calls Answered: 3277 (74% increase from previous month)
HELPDESK E-mails Received:
788 (8% increase from previous month)
eCampus E-mails Received:
325 (190% increase from previous month)
Total Trouble Tickets Worked:
520 (44% increase from previous month)
 

 

Campus Computing News

Merger of Faculty Support Units – CDL and CTLA are now CLEAR

Live@edu Student Communication Update: SkyDrive Replaces UNT Student Storage

New Computer Classrooms for General Use Being Developed at the Discovery Park

The General Access Computer Lab Managers: What We Did This Summer

JAWS 9.0 and MAGic 11.0 Have Arrived!

More Important Back to School Information

Today's Cartoon

Don't forget our monthly Columns!

 

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Site was last updated or revised : September 19, 2008

 


Originally published, September 2008 -- Please note that information published in Benchmarks Online is likely to degrade over time, especially links to various Websites. To make sure you have the most current information on a specific topic, it may be best to search the UNT Website - http://www.unt.edu . You can also search Benchmarks Online - http://www.unt.edu/benchmarks/archives/back.htm as well as consult the UNT Helpdesk - http://www.unt.edu/helpdesk/ Questions and comments should be directed to
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