Planned Outage to myUNT Portal for Software Upgrade

By Cathy Gonzalez, EIS Training, Communication, and Administration Manager, CITC

The EIS Portal System named myUNT (http://my.unt.edu) is being upgraded to an enhanced version of software. Beginning at 8 a.m. on Saturday, April 25th, the myUNT portal (http://my.unt.edu) will be unavailable until Monday, April 27th. The HSC portal (http://my.hsc.unt.edu/) will not be available for its current users during this system outage.
The outage will not impact student services independent of the portal, such as Blackboard Vista and EagleConnect. Business processes accessed through myUNT, such as Workforce Administration, Time and Labor, Records and Enrollment will be available through https://myLS.unt.edu. Cognos Budget reports and employee leave balances normally viewed through the portal will not be accessible.

The upgrade provides major improvements that make portal navigation easier and more intuitive. A new feature in the improved portal is the “myUNT Message Center.” The Message Center allows custom messages to be created and targeted to individuals or groups by UNT student service departments. Advantages of the Message Center (versus sending emails) include:

• Elimination of email bounce backs

• Reduction in student inquiries due to not receiving documents, letters, or deadline information

• Tracking to know if recipients have “read” the message

• Notification of a waiting message via text messaging, if desired

The upgrade team realizes there is never an ideal time to take a mission-critical service down. Every effort has been made to schedule this outage during a time that has the least impact on students and their ability to access self-service functionality (financial aid, registration, grades, payments, etc.). The primary goal in picking the outage dates is to minimize the impact on the whole UNT community. Your understanding during this time is greatly appreciated by the UNT Computing and Information Technology Center.

 

Return to top