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is Coming Soon!

This is a slightly edited and updated article that originally appeared in the December 2008 issue of Benchmarks Online. -- Ed.

By Dr. Elizabeth Hinkle-Turner, Student Computing Services Manager

Beginning next month, all UNT students will be moving to a new digital communications system replacing the existing Eaglemail email-only system. This is an exciting development for the students and for the university as a whole because it greatly expands the way various members of the UNT community manage online information and communication. While the Eaglemail system only featured email communications, the new EagleConnect will allow for email, chat, calendaring, text-messaging, and online student storage as well as ever-evolving new features and capabilities.

EagleConnect is powered by Microsoft Live@EDU - a solution that centers around the 'Exchange Labs' offering best described as 'Outlook for Students'. This is significant for UNT because the faculty, staff, and students will all be on the same kind of digital message system technology allowing for many communication possibilities such as shared address books, shared and published calendars, email, and chat. Some of these features will be implemented immediately while some will come in on a more gradual schedule. The CITC helpdesk, the "Student Tour" site and a variety of other places will be keeping students up-to-date on current and upcoming features as they are put into place. Extensive tutorials will be available via the CITC Helpdesk website and the portal and an example of this documentation is published here in Benchmarks Online this month by CITC Helpdesk Assistant Manager Jonathan "Mac" Edwards.

A new communication solution for UNT students

The final launch of EagleConnect represents the culmination of an 18-month process for choosing and implementing a new communication solution for UNT students. The timeline below illustrates some of the main highlights of the process which involved faculty, staff, and student input:

  • Spring 2007 – Student Computing session of the IT Peer Review Team brings initial call for investigating alternative digital communications solutions for the students to the current Eaglemail solution.
  • Spring/Summer 2007 – Survey conducted of the general student population regarding digital communication habits and solutions. Associate Deans’ Council campus wide forum on communicating with students held.
  • Fall 2007 – Student Email Task Force convened.
  • Winter 2008 – Microsoft Live@EDU chosen as student digital communications system solution. Product is called Exchange Labs (Exchange for students – identical to faculty/staff system).
  • August 2008 SkyDrive portion of Live@EDU rolled out. SkyDrive is the online document storage part of EagleConnect.
  • Fall 2008 – Timeline for remaining parts of EagleConnect finalized and online documentation and instructions created in preparation for the spring semester 2009.

Rollout of the EagleConnect system will be measured, with care taken to give users plenty of time to migrate from Eaglemail to EagleConnect. Tools and/or instructions to use the new system are provided and actually, many students are already using part of it by storing documents on the SkyDrive, web-based online storage solution. The timeline for the move is currently scheduled as follows:

  • January – February 2, 2009 - Students begin receiving notices of new system and implementation timeline in preparation.
  • February 3, 2009 (13th class day) – launch date: Students told system is live now and to migrate now. Instructions and tutorials posted on using new system and migrating to new system. Full scale notification campaign begins. Current Eaglemail users given notice of the deadline for moving to new system and migrating current Eaglemail holdings to new system.
  • May 18, 2009 (Monday after spring graduation) – Currently proposed shutdown date for turning off Eaglemail.

New format for student email addresses

The new format for student email addresses is (ex., Students who already receive Eaglemail through the ( format or custom email address ( will not have to worry about losing touch - email will continue to come to this old address format as well. This new format is also the login name for other EagleConnect services but students will be able to use the same password that they use for their EUID. Students will be able to get their login name/new format email address from their portal and through a variety of other links.

Stay tuned ...

EagleConnect (Microsoft Exchange Labs for students) works well using Outlook or a web-based interface (Firefox, Internet Explorer) on Windows machines and using Entourage (Macintosh), Safari (Macintosh), or Firefox (Macintosh and Linux). Stay tuned as we greet the 2009 New Year as the Year of EagleConnect! Any questions regarding this new system should be directed to Elizabeth Hinkle-Turner (


Eagle AlertPlease Note: The University of North Texas will never ask for personal information by e-mail.  If you receive an e-mail purporting to be from the University that asks for personal information or account passwords, do not respond.  If there is any question regarding the authenticity of an email, please contact UNT Information Security at (940) 369-7800.


Originally published, January 2009 -- Please note that information published in Benchmarks Online is likely to degrade over time, especially links to various Websites. To make sure you have the most current information on a specific topic, it may be best to search the UNT Website - . You can also search Benchmarks Online - as well as consult the UNT Helpdesk - Questions and comments should be directed to


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