Helpdesk FYI

Migrating email from Eaglemail to Outlook

With the upcoming migration to the new EagleConnect email system, faculty and staff members will need to migrate their Eaglemail messages to Outlook.

Those migrating may wish to set up forwarding from Eaglemail to Outlook, so after migrating older messages, new Eaglemail messages will then be forwarded to Outlook. For instructions on how to forward Eaglemail messages to an Outlook employee account please see our December 08 Benchmarks Article.

In addition to the steps below you can watch a full demonstration at helpdesk.unt.edu/outlookmigration

First Connect Outlook to Eaglemail.

Go to the Tools menu, Account Settings, from the Email tab select New Select “Microsoft Exchange, POP, IMAP, or HTTP” and click Next Click “Manually configure server settings”, and click Next Select “Internet E-mail” and click next Populate “Email address” with Eaglemail address, “Account type” with IMAP, and “User id” with euid Click “More settings…”, click the Advanced tab Under the “Incoming Server (IMAP)” settings, change "Use the following type of encrypted connection" to SSL Optionally click “Test account settings…” Click Next and Finish Enter Eaglemail username(euid) & password when prompted

Next Copy your Eaglemail Inbox into Outlook.

Right click on the newly imported Eaglemail Inbox folder Choose Copy “Inbox.” Select “New” in the window that pops up. Select your “parent” Inbox, or another folder you wish to move your mail to. In this example we chose "Mailbox -McCoy, Leonard" Enter in the name of the New folder for your Eaglemail, such as “Eaglemail Archive”, and click OK. Click OK again, and your mail should be transferred.

Finally remove the Eaglemail account from Outlook.

Go to Tools > Account Settings. Select your Eaglemail account. Select Remove.

Further assistance

If after following these steps, and watching the demo, you still have questions please contact your Distributed Support Contact. To find your representative please refer to helpdesk.unt.edu/netman.