Windows Vista Wireless Issue
At the CITC Helpdesk
we help many users troubleshoot wireless issues on their
laptops. Many times users will be unable to connect to the
wireless network due to a hardcoded IPv6/IPv4 and DNS address.
Normally users experiencing this problem will have a strong
signal, but will not be redirected to the EagleConnect log-in
page; their wireless access may be listed as "Local Only." Both
IPv6 & IPv4 need to be set to Automatically Acquire for
connection to Eaglenet.
We recommend that if there is information listed that users
document this info in case these fields need to be reset later.
Follow the steps below to make sure you have the proper
settings:
Go to Windows > Network.
Select Network and Sharing Center.
Right click on the Wireless Icon, and chose Properties
The Wireless Network Connection Properties window should appear.
Now select Internet Protocol Version 6, and click on Properties.
Make sure Obtain IPv6 address automatically, and Obtain DNS
server address automatically are both selected.
Click OK, and repeat the previous steps for Internet Protocol
version 4.
Click OK, and then Click OK to close the Wireless Network
Connection Properties window.
Open up a new browser window, and you should now be directed to
the Eaglenet log-in page.
