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Helpdesk FYI

By Jonathan "Mac" Edwards, Assistant Manager of the CITC Helpdesk

Configuring your Mail client to check EagleConnect

The new EagleConnect mail system supports both IMAP and POP3 accounts. For most IMAP or POP3 devices the following settings* should work. When possible we suggest using IMAP.

User & Login Information

      Username: Your EagleConnect email address. Generally
      Email address: Your EagleConnect email address. Generally
      Password: Your EUID Password.

Server Information

      Incoming Mail Server (IMAP):
      Incoming Mail Server (POP3):
      Outgoing Mail Server (SMTP):

    Incoming Mail settings

      Encryption type: SSL
      Port: 993

    Outgoing settings

      Encryption type: TLS (outlook prefers TLS) or SSL
      Port: 587
      Authentication: requires secure authentication.

These settings have recently been updated. The settings listed here are the most current as provided by Microsoft. Previous settings such as imap = should continue to function for the time being, but you will likely see certificate errors. It is recommended that those with the older settings update soon.

For more information about EagleConnect please see our EagleConnect page at

For more information regarding IMAP & POP3 settings for EagleConnect, please see the configuration guides here.

*Note many applications will auto determine these settings. When in doubt first try Auto.



Originally published, March 2009 -- Please note that information published in Benchmarks Online is likely to degrade over time, especially links to various Websites. To make sure you have the most current information on a specific topic, it may be best to search the UNT Website - . You can also search Benchmarks Online - as well as consult the UNT Helpdesk - Questions and comments should be directed to


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