Distributed Computing Support
Management Team


Meeting Minutes

September 19, 2003

Members
Joe Adamo (Computing and IT Center), Troy Bacon (AVP Finance and Business Affairs and Controller), Craig Berry (School of Visual Arts), Ginger Boone (University Union), Allen Bradley (Computing and IT Center), Sandy Burke (Computing and IT Center), Tim Christian (College of Arts and Sciences), Chu Chuah (School of Community Service), Wil Clark (UNT System Center @ Dallas), Jim Curry (Microcomputer Maintenance/Classroom Support Services), Cyndie Harris (UNT Facilities), Mike Hatch (College of Business Administration), Pamiela Hight (UNT Libraries), Elizabeth Hinkle-Turner (Student Computing Committee, Computing and IT Center),  Paul Hons (College of Education), Abraham John (VP Student Development), Scott Joyce (Universities Center at Dallas), Kirk Kelly (Housing), Brenda Kirk (Computing and IT Center), Maurice Leatherbury (Chair, Executive Director of Information Technology and Academic Computing), Mike Maner (Computing and IT Center), Gary Mathews (School of Library and Information Science), Dallas Newell (Registrar's Office), Bruce Pollock (ABN LAN Mgmt), Chris Strauss (Computing and IT Center), Brad Varcoe (Police Department), Mike Wright (Computing and IT Center), Roy Zumwalt (Texas Academy of Math and Science)

Members Present
Joe Adamo (Computing and IT Center), Craig Berry (School of Visual Arts), Ginger Boone (University Union), Sandy Burke (Computing and IT Center),  Tim Christian (College of Arts and Sciences),  Chu Chuah (School of Community Service), Jim Curry (Microcomputer Maintenance/Classroom Support Services), Mike Hatch (College of Business Administration), Elizabeth Hinkle-Turner (Student Computing Committee, Computing and IT Center),  Scott Joyce (Universities Center at Dallas), Kirk Kelly (Housing), Maurice Leatherbury (Chair, Executive Director of Information Technology and Academic Computing), Mike Maner (Computing and IT Center), Gary Mathews (School of Library and Information Science), Bruce Pollock (ABN LAN Mgmt), Chris Strauss (Computing and IT Center)

Guests
Philip Baczewski (Computing and IT Center), Dan Glass (Computing and IT Center), Axton Grams (Computing and IT Center), Jason Gutierrez (Computing and IT Center), Judy Hunter (Libraries), Scott Jackson (Libraries), Robert Jones (Computing and IT Center) Krysta Kaye (UNT Libraries), Scott Krejci (GALMAC), Charlotte Russell (Computing and IT Center), Mike Sanders (UNT System Center at Dallas), Dennis Scroggins (Computing and IT Center), Mitch Smith (Computing and IT Center), Mike Williams (Computing and IT Center), Scott Windham (Computing and IT Center), David Wright (College of Education).

Approval of Minutes
Minutes from September 5, 2003  were approved as written.

Desktop Issues for EIS
Robert Jones reported on EIS desktop environment issues.  He addressed the history of the EIS project which began two years ago and involved collaboration between the Computing Center and administrative users to investigate the feasibility of integrating new applications for a variety of services.  Current administrative applications are becoming "old" and are moving past their usefulness.   Several products from different vendors were evaluated and it was determined that PeopleSoft applications could better address information system needs.   Implementation procedures began about one year ago and testing has begun on application systems.  A small portion of financials system is up. Admissions, contributor relations and student records will come up later.  This time next year administration applications will be completely live.

Machines on which the applications reside are managed by Steve Minnis and Nancy Fisher's group. Software that is operating outside of operating system is maintained by Luanne Linke’s group. Batch jobs can be initiated by the user.  DCSMT areas that use SIMS will have similar printing capabilities as host print, but printer configurations will need to be defined.

Robert provided a handout on hardware and software requirements (as certified by PeopleSoft) for running PeopleSoft 8.x for the casual user and power users.   There are some issues with Office XP which prevent users from using some features (word merging, downloading spreadsheets, etc.). Oracle SQL Net 9i (9.2.0) clients will need to be installed on workstations. Crystal Reports will allow users to create queries and reports.

Texas Optical Network
Maurice reported that higher education agencies will be meeting on October 7, 2003 to discuss management of the optical network and Gigapop issues.  Three proposals were presented that would attempt to address management of the optical network.  Proposals included a 5, 7 or a 12 member management group from the following: UT  Austin, Texas AM College Station, North Texas, South East Texas, West Texas, Texas Tech, Texas State University System, University of Houston, a group of medical colleges/centers, a group from private state organizations and two Gigapops.   The October 7, 2003 meeting should be an opportunity to "hammer some things out".

Maurice also stated that it is possible that an optical ring will exist around the state in a year or so.

Old Business
None.

New Business
None.

Status Reports
Chris Strauss reported that most Remedy system issues have been resolved but there are a few authentication issues that still affect Remedy (related to LDAP issues).  Chris is working on making enhancements from Helpdesk version 5 which were ported to the new Remedy system.   

Chris also reported that he was able to acquire 10 fixed Remedy licenses.

Axton Grams reported that asset numbers can now be associated with people.  The "Quick Start" document will be updated to reflect this. (The CEATS data feed is now up-to-date.)

Jason Gutierrez reported that he is testing another beta release of GW client for Mac. 

Mike Williams announced that he will be sending out e-mail to encourage everyone to migrate to McAfee version 7 (corporate edition).  It has been tested and released and is available for purchase in the book store.  Support for version 4.5.1 will continue through the end of December.  (Note: Version 6 must be updated through McAfee and is problematic for home users. Updates for this version may not be released by McAfee.)  Version 7 is now the only version that we have access to. 

The McAfee license is up for expiration this year and a decision must be made on whether to renew the license or choose a different vendor.  Mike will investigate other options and will report in the next two weeks.

Judy Hunter introduced Scott Krejci, new chair of GALMAC. 

Dan Glass thanked the network managers for the work that has been put into patching machines against the latest vulnerability.  Network managers should continue to patch machines because exploits may been seen as early as this weekend. 

Kirk Kelly reported that he is making good progress on Resnet.  Resnet staff are working with students to remediate machines.

Scott Windham reported that a new wireless web page has been released, www.unt.edu/wireless

Paul Hons reported that his group is patching machines and that he is scanning his own subnets. 

Tim Christian reported that the Computer Support Orientation group met and brainstormed a lot of issues which resulted in a good session.   The issues will be consolidated and the group will meet again next week.

Jim Curry reported that Windows 98 is going away.  He can purchase a truckload of Windows 98 now, or he can supply  Windows XP with computers.  If Windows 2000 or XP Pro are supplied costs will rise by an additional $100.  If Windows XP Home is supplied costs will remain the same.  DCSMT unanimously agreed to go with Windows XP Home.

Jim also reported that there is an industry shortage on CPUs.  The green cases are being shipped from China.  Back orders are being filled with black cases.

The meeting adjourned at 11:35 a.m.

 


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