Distributed Computing Support
Management Team
Meeting Minutes
Members
Joe Adamo (Computing and IT Center), Troy Bacon (AVP Finance and
Business Affairs and Controller), Craig Berry (School of Visual Arts),
Ginger Boone (University Union), Allen
Bradley (Computing and IT Center), Sandy Burke
(Computing and IT Center), Tim Christian (College of Arts and Sciences), Chu Chuah
(School of Community Service), Wil Clark
(UNT System Center @ Dallas), Jim Curry (Microcomputer Maintenance/Classroom
Support Services), Cyndie Harris (UNT Facilities), Mike Hatch (College of Business Administration), Pamiela Hight
(UNT Libraries), Elizabeth Hinkle-Turner (Student Computing Committee, Computing
and IT Center), Paul Hons
(College of Education), Abraham John (VP Student Development), Scott Joyce
(Universities Center at Dallas), Kirk Kelly
(Housing), Brenda Kirk (Computing and IT Center), Maurice Leatherbury (Chair,
Executive Director of Information Technology and Academic Computing), Mike Maner (Computing
and IT Center), Gary Mathews
(School of Library and Information Science), Dallas Newell (Registrar's Office), Bruce Pollock (ABN
LAN Mgmt), Chris Strauss (Computing and IT Center), Brad Varcoe (Police
Department), Mike Wright (Computing
and IT Center),
Roy Zumwalt (Texas Academy of Math and Science)
Members
Present
Joe Adamo (Computing and IT Center), Craig Berry (School of Visual Arts),
Ginger Boone (University Union), Allen
Bradley (Computing and IT Center), Sandy Burke (Computing and IT Center),
Tim Christian (College of Arts and Sciences), Chu Chuah
(School of Community Service), Wil Clark
(UNT System Center @ Dallas), Jim Curry (Microcomputer Maintenance/Classroom
Support Services), Mike Hatch (College of Business Administration), Pamiela Hight
(UNT Libraries), Elizabeth Hinkle-Turner (Student Computing Committee,
Computing and IT Center), Paul Hons (College of Education), Kirk Kelly
(Housing), Brenda Kirk (Computing and IT Center), Maurice Leatherbury (Chair,
Executive Director of Information Technology and Academic Computing), Bruce Pollock (ABN
LAN Mgmt), Chris Strauss (Computing and IT
Center), Brad Varcoe (Police Department), Mike Wright (Computing
and IT Center)
Guests
Philip Baczewski (Computing and IT Center), Jim Byford (ABN Support), Paul
Dworak (UNT System Compliance Officer), Jason Gutierrez (Computing and IT Center), Attila Hakimoglu
(Computing and IT Center), Robert Jones (Computing and IT Center), Scott Krejci (GALMAC), Jason Myre (Computing and IT Center), Charlotte
Russell (Computing and IT Center), Richard Sanzone (Computing and IT
Center), Dennis Scroggins (Computing and IT Center), Mitch Smith (Computing
and IT Center), Scott Windham (Computing and IT Center), David Wright
(College of Education), Yancey Yeargan (College of Engineering)
Approval
of Minutes
Minutes from November 7, 2003 were approved
with changes.
Patch Management Subcommittee Report
No report.
New Computer Support Personnel Orientation
Subcommittee
No report.
Disability Accommodations for Faculty and Staff
Paul Hons reported on a new issue regarding provision of hardware and
software training for new hires who have disabilities. Paul reported
that because COE was unable to provide training assistance for a new hire,
assistance was provided by the ACS adaptive lab. Paul
asked if a training support mechanism should be implemented to address any
future requests. Paul Dworak recommended that he contact Nelda Evarts
(Human Resources) who will determine what accommodations are reasonable and
will also ensure that training and a signed contract are
implemented.
Maurice will ask Nelda if these procedures can be publicized to ensure that departments are made aware of the availability of the service.
Records Retention Briefing
Paul Dworak, UNT System Compliance Officer, briefed DCSMT on new records
retention policies and procedures. The records retention law was
designed to assist with space needs, specifically for efficient removal of
resources in order to minimize storage requirements. The law requires
that we regulate what is stored and how it is stored. Every agency
must have its own retention schedule and must also report the titles of new
records which should be added to the retention schedule [to the State
Library and Archives Commission].
A survey was conducted by the State of Texas and it was determined that agencies were deficient. "We expect an audit so we’re trying to meet the minimum requirements of the state law. We are collaborating with the Health Science Center to use their expertise and our ability to train." UNT is expected to develop a five year retention plan.
As a state agency, UNT has to determine if electronic copy or printed copy will become the officially retained record. Standards must be put in place in order to provide an efficient means of meeting the requirements of the law.
Once a year, a department will be required to determine what has been removed from storage and will have to document how and what was removed. In order to meet these requirements, users must know how to set up a filing system in order to determine when something should be removed (files should be created so that documents can be checked in and out). The following must also be considered:
what should be kept
what customers will want from your files
the sorting order (alphabetical by file name and date)
E-mail and electronic documents have 1, 2 or 3 year retention periods. Bulk mail has a 0 year retention period. The person who creates an e-mail document is responsible for removing it. The 3 year retention rule is for executive management. The 1 year rule is for routine planning and management.
Electronic documents should be stored on a file server
or workstation. The state
recommends that there be a document management system which acts as both a
policy and a software application that will manage documents. Dr.
Dworak has been trying to work out systems that require little additional
funding. Jason’s buttons are
the inexpensive way to meet the minimum requirements. (In cases where
file servers are no longer available, departments should follow
regular state degaussing requirements.) Dr. Dworak is asking DCSMT
areas to provide file system storage so that files can be backed up.
Network managers would only be responsible for restoring the system.
The standards and policy planning group will work to develop policies
and procedures. Dr. Dworak's office will create standards and
recommendations for training and will also administer training.
Network Monitoring Tools Briefing
Joe Adamo reported that the network monitoring project is making good
progress. DCSMT
areas received copies of the requirements that were developed after
meetings were held with distributed areas.
The requirements document gives a skeletal outline of the network
monitoring system. The network
monitoring team dissected the systems that are currently in use on campus.
During the departmental interview process, the team discovered that
different areas were using unique tools while some areas were not using any
type of tool. The team researched features that could be extracted and
reported to a higher system as an
alarm. On yesterday, they
developed an overall architectural view that should line up well with the
requirements document. The
intent is not to replace current systems but to try to allow a system
that exists today to report to a higher level system that could be viewed by
anyone with rights and privileges. They
are currently evaluating CA UNICenter and CiscoWorks (tools that were
authorized for purchase by Bill Buntain several years ago) and are also
trying to determine if these tools can be fit into the network architectural
infrastructure.
Old Business
Tim Christian asked about a previous discussion of windows licensing and
also asked if a consensus was reached on how to determine if a machine
actually has a windows license. In the previous discussion, an option
of placing stickers on the backs of the CPUs (proof that the machine has an
OEM license) was discussed. The overall practice of DCSMT areas is to
place the hologram sticker on the back of the machine. The license
should remain with the machine as long as it is in use.
Tim also asked about the on-line address book. Allen
Bradley reported that software is in place but there's lack good data for
preferred addresses. Travis Brown sent a message to all addresses notifying
users that they could set up a preferred address.
There is also a question of who will clean up the data.
Allen will send a status update to DCSMT on Monday and will include
recommended actions in the message.
New Business
None.
Status Reports
Jason Myre reported that there has been improvement on the number of spam
hits. There have been fewer
untagged spam. The spam
threshold has been increased to level 6 and we’re increasing the weight.
Bahram has spent a lot of time trying to improve it.
Jason also reported that the migration to GroupWise 6.5 migration has begun. DCSMT areas will be contacted. The migration will proceed in a similar manner as the migration from 5.5 to 6.
Jason Gutierrez reported that there were issues with
the GroupWise certificate earlier in the week.
GWIA went down a couple of times.
There was an error in a file that was noticed after about an hour of
instability. Correcting the
error repaired the problem with the certificate.
Allen Bradley reported for Travis Brown. LDAP is alive. We’ve made extraordinary steps forward.
Tim Christian asked if there was a new feature in Outlook 6.5. Mike Wright reported that Intellisync will take advantage of new features in Outlook and in GroupWise 6.5.
Jim Curry reported that the green tower orders have
been shipped with the exception of approximately thirty.
Jim also reported that the Biostar is looking very good and is
available for comments. Jim would like
to make a purchase decision in mid-December.
Paul Hons reported on problems with a machine running
Inaquick.
Tim Christian reported that a SUS server was deployed.
Maurice Leatherbury reported that twenty-four institutions have signed up to pay for management costs of the State Optical Network.. There is a meeting on December 2 in Austin in which the institutions will discuss development of by-laws. UT Austin has been the leading institution on an RFP for dark fiber. CR Chevli will be a member of an evaluation committee for the RFP and also as a representative on the technical committee for the administration of the network after it is established. Officers will be elected for the statewide organization by January or so.
The meeting adjourned at 11:50 a.m.
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