Distributed Computing Support
Management Team


 Meeting Minutes

January 16, 2004

Members
Joe Adamo (Computing and IT Center), Troy Bacon (AVP Finance and Business Affairs and Controller), Craig Berry (School of Visual Arts), Ginger Boone (University Union), Allen Bradley (Computing and IT Center), Sandy Burke (Computing and IT Center), Tim Christian (College of Arts and Sciences), Chu Chuah (School of Community Service), Wil Clark (UNT System Center @ Dallas), Jim Curry (Microcomputer Maintenance/Classroom Support Services), Cyndie Harris (UNT Facilities), Mike Hatch (College of Business Administration), Pamiela Hight (UNT Libraries), Elizabeth Hinkle-Turner (Student Computing Committee, Computing and IT Center),  Paul Hons (College of Education), Abraham John (VP Student Development), Scott Joyce (Universities Center at Dallas), Kirk Kelly (Housing), Brenda Kirk (Computing and IT Center), Maurice Leatherbury (Chair, Executive Director of Information Technology and Academic Computing), Mike Maner (Computing and IT Center), Gary Mathews (School of Library and Information Science), Dallas Newell (Registrar's Office), Bruce Pollock (ABN LAN Mgmt), Chris Strauss (Computing and IT Center), Brad Varcoe (Police Department), Mike Wright (Computing and IT Center), Yancey Yeargan (College of Engineering), Roy Zumwalt (Texas Academy of Math and Science)

Members Present
Ginger Boone (University Union), Allen Bradley (Computing and IT Center), Sandy Burke (Computing and IT Center),  Tim Christian (College of Arts and Sciences), Wil Clark (UNT System Center @ Dallas), Wil Clark (UNT System Center @ Dallas), Jim Curry (Microcomputer Maintenance/Classroom Support Services), Mike Hatch (College of Business Administration), Elizabeth Hinkle-Turner (Student Computing Committee, Computing and IT Center), Paul Hons (College of Education),  Brenda Kirk (Computing and IT Center), Maurice Leatherbury (Chair, Executive Director of Information Technology and Academic Computing), Mike Maner (Computing and IT Center), Gary Mathews (School of Library and Information Science), Chris Strauss (Computing and IT Center), Mike Wright (Computing and IT Center)

Guests
Philip Baczewski (Computing and IT Center), Jim Byford (ABN Support), Patrick Dolan (Computing and IT Center), Howard Draper (Computing and IT Center), Daren Dugan (Computing and IT Center), Axton Grams (Computing and IT Center), Jason Gutierrez (Computing and IT Center), Tracy Hansen (Computing and IT Center), Jason Myre (Computing and IT Center), Charlotte Russell (Computing and IT Center), Richard Sanzone (Computing and IT Center), Dennis Scroggins (Computing and IT Center), Mike Williams (Computing and IT Center), James Strawn (College of Arts and Sciences), Yoke Teo (Computing and IT Center), Glenn Thorpe (Computing and IT Center), Jon Walker (Computing and IT Center), Mike Williams (Computing and IT Center), Scott Windham (Computing and IT Center)

Approval of Minutes
Minutes from December 5, 2003  were approved as written.

Renewal of McAfee License
Mike Williams recommended renewing the McAfee license.  After testing 5 of 6 products that compete with McAfee, he concluded that there is no reason to switch.  McAfee is doing as good a job as other vendors even though there are pros and cons for each.  Switching to a new product will not save money. The UNT contract with McAfee expires in April and will be renewed at that time. If a decision is made to switch vendors, the current McAfee license will allow use of version 4.5 through the end of the semester.  If there are specific issues or questions, contact Mike. 

Old Business
None. 

New Business
Maurice Leatherbury reported that he announced the availability of Microsoft in the UNT Bookstore.   There is a new product called Microsoft One Note that has been added to the list of products.   It is a separately priced product in the bookstore.  

State Optical Network
Maurice reported that elections for officers of the State Optical Network were held last week.  There are now 30 members in the organization.  They will again meet in Dallas, at SMU, on the 29th.  CR Chevli has been in Dallas at Cisco for the past two days working with other networking staff from Texas A&M and UT Austin to evaluate responses to the RFP for vendor provided fiber for the optical network. There were twenty or thirty responses based on the complex evaluation criteria.  

Status Reports
Jim Curry reported that a new product has been added to the Microcomputer Maintenance product list: a Viewsonic VP201 20 monitor with 1600 x 1200 resolution.  Price will exceed $1000.  Microcomputer Maintenance will keep a small stock of this product.

The small form factor (SFF) PC has been adopted.  Microcomputer Maintenance will keep a stock level of 25 of this product.

UNT is on a credit hold as a result of  unpaid bills to Apple.  Discrepancies should be resolved by Tuesday.  In the meantime, repairs to apple computers will be put on hold until parts are available for purchase. 

Elizabeth Hinkle-Turner reported that SPSS 12 has been shipped.  There were problems with the license code caused by an incorrect license expiration date of February 6, 2004.  The correct license code and instructions on how to update the license code have been received.

Zoomtext 8 has arrived and should be available on CC2 software this afternoon.  Elizabeth will notify netman.  Zoomtext 8 has been tested with Jaws 5 and compatibility issues appear to have been resolved with the new version..

Elizabeth sent a reminder to Freedom Scientific to re-authorize disks for Jaws 5.

Microsoft E-Learning information has arrived.  Microsoft recommends a single user installation.  Elizabeth will copy files onto CC2 and will make instructions available next week. Courses include Exchange 2000, 2000 SQL Server.   There is not much technical information. For end users, training is provided on everything offered on Skillsoft, including training for Microsoft Visio.  This is a CD based product.  Microsoft does not recommend that you use a Microsoft web server for use with these products.

A custom built Linux installation of Knowledgenet (additional E-Learning products) has been promised.

Skillsoft is putting together a Skillport CBT portal that will run from their network.  Elizabeth hopes to have Knowledgenet and Skillport available by the end of the month and E-Learning by the end of next week.

Mike Hatch reported that the semester began with glitches.

Scott Windham reported that things are calm but he did spend time working with Charlotte Russell and Rich Anderson on issues involving use of bandwidth. 

The semester started quite a few video conference classes.  Additional rooms are needed.

Jon Walker reported that users of Netware 6.5 SP1 need an additional patch.  Contact Jon or Daren for assistance.

Sandy Burke reported that the Helpdesk is experiencing a normal start to the new semester.

Wil Clark reported that he is working on start of semester projects.

Patrick Dolan reported that a site license for Star Office 7 is available.  It will be made available on CC2. 

Mike Wright reported that he sent e-mail yesterday regarding the new Macromedia spreadsheet.  The Adobe Acrobat and Macromedia site licenses are up for renewal.  Mike needs advance payment for the products in order for them to arrive on time. 

Mike Maner reported that Data Communications survived the start of another semester. 

Over the break, one of the Cisco routers was retired and replaced it with a Juniper M10. College of Engineering staff moved to the Research Park and they seem to be happy with the network.

The Library was converted to Layer 3.

Time was spent dealing with hacked machines and power problems here and at UNT Dallas.  Recovery was made without serious repercussions.

James Strawn reported that he is conducting interviews for a CSM 2 position.  He has also been dealing with issues with compromised machines in CAS.   

The CAS tech office is now converted over to Layer 3.  This will assist with installation and development for both networks.

The semester started as usual.

Charlotte Russell introduced Howard Draper and Glenn Thorpe as the new Information Security interns.

Mike Williams reported that he is still working with Symantec on shipment of Ghost.  The shipment start date was December 15, however UNT's shipment has not been received.

Mike has approximately 70 McAfee Enterprise 7.0 CDs available.

Jason Gutierrez reported that he has been helping to sort-out software licensing issues.  Key Client software is made by a company called Sassafras. It works on PC or Mac and can be hosted on windows server or Mac server.  Costs include pricing for the server and maintenance costs specified by the number of  machines. If interested in the license or a metered license solution for OS 10 notify Jason. An evaluation copy is also available.

Daren Dugan reported that he is still working on the Netware 6.5 migration.

Jason Myre reported that the migration to GW 6.5 has begun.

Jason also recommends not rolling out the client until the servers are migrated (it is not possible to proxy or share address books or folders from a non-6.5 client).  The messenger service will be evaluated before installation. It can be secured with a certificate.  This is the first version of this messenger service feature.  

Chris Strauss reported that he has been working on perl scripts for web pages that feed to Remedy. He is also working on using cookies to manage the web pages.  

At the request of the Information Security team, a password authentication page has been added to the Remedy web version.  (Several departments have been entering sensitive information in unprotected fields.) Support staff can see all tickets for the semester.  Requesters will only see their tickets. 

Axton Grams reported that he is working with Travis on data integration from E-Dir into Remedy  There may be issues with missing records or other data.

Maurice reported that the Texas Integration Consortium Organization is designing a new university in Saudi Arabia.  An IT team has been established to help with design.  Maurice helped to design policies and procedures, and to specify hardware and software. 

The meeting adjourned at 10:45 am.

 


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Page last modified on February 19, 2004.  Send comments to Maurice Leatherbury.