Distributed Computing Support
Management Team

Meeting Minutes

June 18, 2004

Joe Adamo (Computing and IT Center), Troy Bacon (AVP Finance and Business Affairs and Controller), Craig Berry (School of Visual Arts), Ginger Boone (University Union), Allen Bradley (Computing and IT Center), Sandy Burke (Computing and IT Center), Tim Christian (College of Arts and Sciences), Chu Chuah (School of Community Service), Wil Clark (UNT System Center @ Dallas), Jim Curry (Microcomputer Maintenance/Classroom Support Services), Cyndie Harris (UNT Facilities), Mike Hatch (College of Business Administration), Pamiela Hight (UNT Libraries), Elizabeth Hinkle-Turner (Student Computing Committee, Computing and IT Center),  Paul Hons (College of Education), Abraham John (VP Student Development), Scott Joyce (Universities Center at Dallas), Kirk Kelly (Housing), Brenda Kirk (Computing and IT Center), Maurice Leatherbury (Chair, Executive Director of Information Technology and Academic Computing), Mike Maner (Computing and IT Center), Gary Mathews (School of Library and Information Science), Dallas Newell (Registrar's Office), Bruce Pollock (ABN LAN Mgmt), Chris Strauss (Computing and IT Center), Brad Varcoe (Police Department), Mike Wright (Computing and IT Center), Yancey Yeargan (College of Engineering), Roy Zumwalt (Texas Academy of Math and Science)

Members Present
Joe Adamo (Computing and IT Center),  Tim Christian (College of Arts and Sciences),  Mike Hatch (College of Business Administration), Pamiela Hight (UNT Libraries), Elizabeth Hinkle-Turner (Student Computing Committee, Computing and IT Center), Paul Hons (College of Education),  Kirk Kelly (Housing), Maurice Leatherbury (Chair, Executive Director of Information Technology and Academic Computing), Gary Mathews (School of Library and Information Science), Richard Sanzone for Sandy Burke (Computing and IT Center), Chris Strauss (Computing and IT Center), Mike Wright (Computing and IT Center)

Philip Baczewski (Computing and IT Center), Jim Byford (ABN LAN Mgmt),  Chris Cofer (Computing and IT Center), Dan Glass (Computing and IT Center), Cathy Gonzalez( Computing and IT Center), Jason Gutierrez (Computing and IT Center), Richard Harris (Computing and IT Center), Krysta Kaye (UNT Libraries),  Matt Kernan (Computing and IT Center), Dan Kusler (University Union), Frank Lugo (Computing and IT Center),  Jason Myre (Computing and IT Center), Dallas Newell (Computing and IT Center), Bahram Paiani (Computing and IT Center), Charlotte Russell (Computing and IT Center),  Glenn Thorpe (Computing and IT Center), Mike Williams (Computing and IT Center), Scott Windham (Computing and IT Center)

Approval of Minutes
Minutes from June 4, 2004  will be approved at the July 2, 2004 DCSMT meeting.

Ghost and Macromedia Licensing Costs
Maurice Leatherbury reported that UNT is under-licensed for Ghost licenses.   At one time, CITC billed departments for their own copies.  Currently, CITC has been picking up incremental costs of new licenses.  

Mike Wright reported that we originally licensed 1800 copies of Ghost.  New figures reflect 4800 licenses.  The cost to continue to support existing maintenance and licenses amounts to $20,500.  DCSMT agreed to analyze the actual usage and need for Ghost.  Departments who no longer use Ghost can drop usage.  Zenworks imaging may be an alternative solution.  The deadline to make a final decision is October 1.  The Ghost license is $1 per year for maintenance, or $6.20 per year for new licenses and maintenance.

Mike also reported that the Macromedia contract expires in August.  He sent reports to network managers of all orders which had been placed over the past two years.  Mike is checking into the possibility of rolling four of the Macromedia products into a suite (for license purposes).  

Patch Management Committee
Mike Williams reported that the patch management committee met yesterday to discuss product testing.  The committee hopes to narrow down the product selection by the end of July.  The committee will investigate the Microsoft and McAfee firewalls when they are released, and will also investigate Bordermanager and the Novell client firewall.  It may be possible to use products which are already licensed rather than buying something new.

Instant Messaging Subcommittee
Jason Gutierrez reported that the instant messaging committee met a few days ago.  The security team will investigate security aspects (i.e. policies, etc.) to insure that there is compliance with HIPAA and FERPA.  The subcommittee may  recommend that usage fall under the same compliance policies as existing e-mail policies.

The subcommittee will make recommendations for a client but distributed areas will make the final decision on which client to support.  There is no requirement that distributed areas use instant messaging.  It will be considered more of a convenience, however, the system should be managed within the UNT domain.

A test system has been set up.  Authentication will take place using existing e-Directory accounts.

Elizabeth Hinkle-Turner will investigate deployment into the General Access Labs.

CBT System
Elizabeth Hinkle-Turner reported (and gave a demonstration) of the new computer based training available at www.unt.edu/cbt.  The system is up.  Microsoft training (E-Learning), Skillport and Knowledgenet are available for students, faculty and staff.

The system runs on Windows 2000, Windows XP and Internet Explorer.  The system works well with Mac OS9, Mac SOX, Linux and the Mesilla browser.  Flash 7 is used and requires a significant amount of memory.  Due to the possibility of errors occurring, Elizabeth recommends closing all other applications prior to use.

More information about the service is available in a Benchmarks article.  Requests for additional courses should be directed to Elizabeth.

EIS Status Reporting
Cathy Gonzalez gave the following EIS status reports:

Maintenance schedules have been posted to the main EIS login and portal pages. They are published on a weekly basis and during peak production time.  The maintenance schedule can be found at http//www.unt.edu/eis/newsite (select "on-line help" to find the maintenance schedule and status monitor). Cathy will send a legend to Maurice that describes (decodes) the environment names.

Project Management 
Project Management site is available and is updated regularly.

Load Testing
Load testing is scheduled to take place prior to the commencement of registration  On the evenings of June 28 and June 29 all accounts will be locked out of the production environments for load testing (25% capacity for a 10 hour period).  
Peak performance load testing (from the Research Park, central UNT campus and HSC) will take place on July 3 and July 4.  Final load testing will take place on July 10.
All major users in distributed areas should be aware of the testing.  

Questions should be directed to Robert Jones.    

PeopleSoft Training
Funding which supports Peoplesoft developer training is no longer available due to the exhaustion of all existing training units.  Bulk purchases will continue to be made however, departments may be retroactively charged for trainingThere will be a cost factor in the business units.

Customer Service Focus Group
The EIS customer service focus group (an advisory group) will make several initiatives to provide answers to customer service questions in a timely manner.  Areas who wish to send representation to group meetings should notify Cathy.  The group will meet once a month and the agenda will be will published ahead of time. 

Security Questions/Problems
Send security related to questions to the CCAIM group.  (Vicky Walker-Brooks will be out of the office for several weeks.)

Datawarehousing applications have been removed from the mainframe.  Distributed areas should remove all data from the mainframe prior to the December cut-off date for mainframe access.

Cypress Reporting Software
Cypress Reporting software has been purchased for "canned" reports (not downloads). Phillip Brooks is charged with managing the software.  Cathy will notify DCSMT when training is available.

A draft of a charter designed to assist with making requests for real-estate on the portal page is in progress. Some areas of portal are non-negotiable however the skins can be customized.
Contact Misty Wells if you have questions.

Old Business
Maurice Leatherbury reported that at this time, developers are not able to generate reports from data feeds.  DSCMT areas should begin looking for work-arounds and should not expect reports to be available prior to fall. 

New Business

Status Reports
Jason Myre reported that UPS' are available for the planned power outage.  He is evaluating a wireless gateway to Groupwise.  If anyone has a blackberry let Jason know. 

Jason Guitierrez reported that he will send an e-mail request for final OSX requests.  The TAP agreement expires next year. 

Charlotte Russell reported that Microsoft Security Training will take place next Thursday and Friday.  A reminder notice will be sent to those who registered. 

Chris Cofer apologized for brief service outage this morning.

Maurice Leatherbury reported that the state auditors have been in and out but will be returning next week.  Scans are now complete.  3 rogue wireless access points were located.  A review of financial systems will begin next week.   

Philip Baczewski reported that the Helpdesk will be staffed during the scheduled power outage.  Staff will be on duty beginning at 7:00 am on Sunday and will work through the duration of the maintenance.   The Science Technology Library will be closed.

The meeting adjourned at 11:50 am.


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