Distributed Computing Support
Management Team
Meeting Minutes
Members
Joe Adamo (Computing and IT Center), Troy Bacon (AVP Finance and
Business Affairs and Controller), Craig Berry (School of Visual Arts),
Ginger Boone (University Union), Allen
Bradley (Computing and IT Center), Sandy Burke
(Computing and IT Center), Tim Christian (College of Arts and Sciences), Chu Chuah
(School of Community Service), Wil Clark
(UNT System Center @ Dallas), Jim Curry (Microcomputer Maintenance/Classroom
Support Services), Cyndie Harris (UNT Facilities), Mike Hatch (College of Business Administration), Pamiela Hight
(UNT Libraries), Elizabeth Hinkle-Turner (Student Computing Committee, Computing
and IT Center), Paul Hons
(College of Education), Abraham John (VP Student Development), Scott Joyce
(Universities Center at Dallas), Kirk Kelly
(Housing), Brenda Kirk (Computing and IT Center), Maurice Leatherbury (Chair,
Executive Director of Information Technology and Academic Computing), Mike Maner (Computing
and IT Center), Gary Mathews
(School of Library and Information Science), Dallas Newell (Registrar's Office), Bruce Pollock (ABN
LAN Mgmt), Chris Strauss (Computing and IT Center), Brad Varcoe (Police
Department), Mike Wright (Computing
and IT Center), Yancey Yeargan (College of Engineering), Roy Zumwalt (Texas Academy of Math and Science)
Members
Present
Joe Adamo (Computing and IT Center), Tim Christian (College of Arts and Sciences),
Mike Hatch (College of Business Administration), Pamiela Hight
(UNT Libraries), Elizabeth Hinkle-Turner (Student Computing Committee,
Computing and IT Center), Paul Hons (College of Education), Kirk Kelly
(Housing), Maurice Leatherbury (Chair,
Executive Director of Information Technology and Academic Computing), Gary Mathews
(School of Library and Information Science), Richard Sanzone for Sandy Burke
(Computing and IT
Center), Chris Strauss (Computing and IT
Center), Mike Wright (Computing
and IT Center)
Guests
Philip Baczewski (Computing and IT Center),
Jim Byford (ABN LAN Mgmt), Chris Cofer (Computing and IT Center), Dan Glass (Computing and IT Center),
Cathy Gonzalez( Computing and IT Center), Jason
Gutierrez (Computing and IT Center), Richard Harris (Computing and IT
Center), Krysta Kaye (UNT Libraries), Matt Kernan (Computing and IT Center),
Dan Kusler (University Union), Frank Lugo (Computing and IT Center), Jason Myre (Computing and IT Center),
Dallas Newell (Computing and IT Center), Bahram Paiani (Computing and IT
Center), Charlotte
Russell (Computing and IT Center), Glenn Thorpe (Computing and IT
Center), Mike Williams (Computing and IT Center), Scott Windham (Computing and IT Center)
Approval
of Minutes
Minutes from June 4, 2004 will be
approved at the July 2, 2004 DCSMT meeting.
Ghost and Macromedia Licensing
Costs
Maurice Leatherbury reported that UNT is under-licensed for Ghost
licenses. At one time, CITC billed departments for their own
copies. Currently, CITC has been picking up incremental costs of new
licenses.
Mike Wright reported that we originally licensed 1800 copies of Ghost. New figures reflect 4800 licenses. The cost to continue to support existing maintenance and licenses amounts to $20,500. DCSMT agreed to analyze the actual usage and need for Ghost. Departments who no longer use Ghost can drop usage. Zenworks imaging may be an alternative solution. The deadline to make a final decision is October 1. The Ghost license is $1 per year for maintenance, or $6.20 per year for new licenses and maintenance.
Mike also reported that the Macromedia contract expires in August. He sent reports to network managers of all orders which had been placed over the past two years. Mike is checking into the possibility of rolling four of the Macromedia products into a suite (for license purposes).
Patch Management Committee
Mike Williams reported that the patch management committee met yesterday
to discuss product testing. The committee hopes to narrow down the
product selection by the end of July. The committee will investigate
the Microsoft and McAfee firewalls when they are released, and will also
investigate Bordermanager and the Novell client firewall. It may be
possible to use products which are already licensed rather than buying
something new.
Instant Messaging Subcommittee
Jason Gutierrez reported that the instant messaging committee met a few
days ago. The security team will investigate security aspects (i.e.
policies, etc.) to insure that there is compliance with HIPAA and FERPA.
The subcommittee may recommend that usage fall under the same
compliance policies as existing e-mail policies.
The subcommittee will make recommendations for a client but distributed areas will make the final decision on which client to support. There is no requirement that distributed areas use instant messaging. It will be considered more of a convenience, however, the system should be managed within the UNT domain.
A test system has been set up. Authentication will take place using existing e-Directory accounts.
Elizabeth Hinkle-Turner will investigate deployment into the General Access Labs.
CBT System
Elizabeth Hinkle-Turner reported (and gave a demonstration) of the new
computer based training available at www.unt.edu/cbt.
The system is up. Microsoft training (E-Learning), Skillport and
Knowledgenet are available for students, faculty and staff.
The system runs on Windows 2000, Windows XP and Internet Explorer. The system works well with Mac OS9, Mac SOX, Linux and the Mesilla browser. Flash 7 is used and requires a significant amount of memory. Due to the possibility of errors occurring, Elizabeth recommends closing all other applications prior to use.
More information about the service is available in a Benchmarks article. Requests for additional courses should be directed to Elizabeth.
EIS Status Reporting
Cathy Gonzalez gave the following EIS status reports:
Maintenance
Maintenance schedules have
been posted to the main EIS login
and portal pages. They are published
on a weekly basis and during peak production time. The maintenance
schedule can be found at http//www.unt.edu/eis/newsite (select "on-line
help" to find the maintenance schedule and status monitor). Cathy
will send a legend to Maurice that describes (decodes) the environment
names.
Project
Management
Project Management site is available and is updated regularly.
Load Testing
Load testing is scheduled to take place prior to the commencement of
registration On the evenings of
June 28 and June 29 all accounts will be locked out of the production
environments for load testing (25% capacity for a 10 hour
period).
Peak performance load testing (from the Research Park, central UNT campus
and HSC) will take place on July 3 and July 4. Final load testing will
take place on July 10. All major
users in distributed areas should be aware of the testing.
Questions should be directed to
Robert Jones.
PeopleSoft
Training
Funding which supports
Peoplesoft developer training is no longer available due to the exhaustion
of all existing training units. Bulk purchases will continue to be
made however, departments may be retroactively charged for training.
There will be a cost factor in the business units.
Customer Service
Focus Group
The EIS customer service focus
group (an advisory group) will make several initiatives to provide answers
to customer service questions in a timely manner.
Areas who wish to send representation to group meetings should notify
Cathy. The group will meet
once a month and the agenda will be will published ahead of time.
Security Questions/Problems
Send security related to
questions to the CCAIM group. (Vicky Walker-Brooks will be out of the
office for several weeks.)
Datawarehousing
Datawarehousing applications have been removed from the mainframe.
Distributed areas should remove all data from the mainframe prior to the
December cut-off date for mainframe access.
Cypress Reporting
Software
Cypress Reporting software has
been purchased for "canned" reports (not downloads).
Phillip Brooks is charged with managing the software.
Cathy will notify DCSMT when training is available.
Portal
A draft of a charter designed to assist with making requests for real-estate
on the portal page is in progress. Some areas of portal are non-negotiable
however the skins can be customized.
Old
Business
Maurice Leatherbury reported that at this time, developers are not able to
generate reports from data feeds.
DSCMT areas should begin looking for work-arounds and should not expect
reports to be available prior to fall.
New
Business
None.
Status
Reports
Jason Myre reported that UPS'
are available for the planned power outage.
He is evaluating a wireless gateway to Groupwise.
If anyone has a blackberry let Jason know.
Jason Guitierrez
reported that he will send an e-mail request for final OSX requests.
The TAP agreement expires next year.
Charlotte Russell
reported that Microsoft Security Training will take place next Thursday and
Friday. A
reminder notice will be sent to those who registered.
Chris Cofer apologized for brief service outage this morning.
Maurice Leatherbury
reported that the state auditors have been in and out but will be returning
next week. Scans are now
complete. 3 rogue wireless access points were located.
A review of financial systems will
begin next week.
Philip Baczewski
reported that the Helpdesk will be staffed during the scheduled power
outage. Staff will be on duty beginning at 7:00 am on Sunday and will
work through the duration of the maintenance.
The Science Technology Library will
be closed.
The meeting adjourned at 11:50 am.
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Page last modified on July 15, 2004. Send comments to Maurice Leatherbury.