Distributed Computing Support
Management Team


Meeting Minutes

February 1, 2008

Members
Joe Adamo (Computing and IT Center), Troy Bacon (AVP Finance and Business Affairs and Controller), Philip Baczewski (DCSMT Chair, Director of Academic Computing, Computing and IT Center), John Berra (Registrar), Craig Berry (College of Visual Arts and Design), Ben Bigby (College of Music), Ginger Boone (University Union), Charlie Brien (UNT Facilities), Tim Christian (College of Arts and Sciences), Chu Chuah (College of Public Administration and Community Service), Wil Clark (UNT System Center @ Dallas), Mike Hatch (College of Business Administration), Paul Hons (College of Education), Scott Jackson (Libraries), Abraham John (VP Student Development), Scott Joyce (Housing), Brenda Kirk (CITC PC/Lan Support), Gary Mathews (School of Library and Information Science), Tom McElwee (Micro Maint/Class Supt Serv), Bruce Pollock (ABN LAN Mgmt), X (College of Engineering), Richard Sanzone (Computing and IT Center), Chris Strauss (CITC Remedy Administration), Roy Zumwalt (Texas Academy of Math and Science)

Members Present
Troy Bacon (AVP Finance and Business Affairs and Controller), Philip Baczewski (DCSMT Chair, Director of Academic Computing, Computing and IT Center), Craig Berry (College of Visual Arts and Design), Charlie Brien (UNT Facilities), Lorenzo Robles (substituting for Tim Christian (College of Arts and Sciences)), Chu Chuah (College of Public Administration and Community Service), Angela Mosley (substituting for Wil Clark (UNT System Center @ Dallas)), Mike Hatch (College of Business Administration), Paul Hons (College of Education), Michael Bagget (substituting for Abraham John (VP Student Development)), Gary Matthews (School of Library/Info Schience), Sean Flowers (attending for College of Engineering), Richard Sanzone (Computing and IT Center), Chris Strauss (CITC Remedy), Roy Zumwalt (Texas Academy of Math and Science)

Guests
T. J. Adamowicz (CITC Messaging Services), Kory Booth (CITC Operations), Tom Bunten (HSC Academic Information Services), Jason Gutierrez (CITC Network Computing Services), Cathy Hardy (Computing and IT Center), Elizabeth Hinkle-Turner (CITC Student Computing), Krista Kaye (CITC Data Communications), Maurice Leatherbury (CITC AVP Comp/CTO), Claudia Lynch (CITC Academic Computing), Gabe Marshall (CITC Security), Don McClure (CITC Remedy), Patrick McLeod ( CITC Academic Computing RSS), Alex Schatz (CITC Operations), Craig Terrell (CITC Network Computing Services), Tri-Ever Rustee (the Wonder Dog), Steve Vocelka (Computing and IT Center Operations)

APPROVAL OF MINUTES

Minutes from January 18, 2008, were approved as written.

OFFICE 2007 DEPLOYMENT ON CAMPUS

Maurice Leatherbury (Associate Vice President for Computing and Chief Information Officer) related that there were still problems being observed with incompatible file formats being exchanged between Office 2007 and Office 2003 users. He urged DCSMT to coordinate software versions to avoid such problems. Some DCSMT members reported moving to Office 2007 in their department with the file save default set to the 2003 format. Members present who reported Office 2003 standard reported having installed the Microsoft-supplied compatibility pack. One are area reported being in transition from Office 2003 to Office 2007. The consensus of members present was that, based on their departmental requirements, it would be possible to make Office 2007 the campus standard as of the Fall, 2008 semester. Philip Baczewski agreed to draft a statement to this effect and report it to the appropriate authority.

STATISTICAL APPLICATION DEPLOYMENT

Patrick McLeod (CITC Research and Statistical Support Consultant) reported that CITC RSS is currently supporting 9 different versions of SPSS including 4 versions for Windows, 2 for Mac OS, and network and standalone installations. Because SPSS has changed their support policy RSS will be changing the campus support policy for SPSS to better match that of the vendor. SPSS will only support the current and one prior version of their software. Therefore, as of the end of the Spring semester, CITC RSS will change its support policy to match that of SPSS. Only SPSS versions 15 and 16 for Windows and versions 13 and 16 for Mac OS will be able to have authorization codes provided for them. RSS staff will encourage individual faculty to move to SPSS 16 and will support distributed areas in moving to SPSS 15 or 16 in lab installations. Distributed managers expressed that the sooner that information is available prior to a new semester, the easier it will be for them to support a new software version. RSS will provide distributed staff with information about changes in version support as soon as the information becomes available and will attempt to obtain and deploy new software versions as soon as possible in support of any required changes to desktop images.

OLD BUSINESS

Philip Baczewski reported that work is ongoing to deploy the ITSM7 incident tracking system to replace the current Remedy 5 system and that the production system was still on track to be available in February. Managers were encouraged to review the resources found at http://itsm.unt.edu/ and to provide any changes in support personnel to Don McClure for inclusion in the production system configuration.

A report regarding Active Directory population led to a discussion of a need to adopt a standard naming convention to better be able to differentiate objects in the global view. Suggestions for a global naming convention were solicited and may be discussed at a future meeting.

It was reported that about 700 users were now migrated to Exchange. A migration calendar will be made available on the project web site.

NEW BUSINESS

No new business was discussed.

AREA REPORTS

Sean Flowers reported the the search was continuing for an IT manager for College of Engineering and in the mean time, issues could be directed to him.

Paul Hons reported that College of Education was considering installing Windows Vista in labs for the Fall 2008 semester.

ADJOURNMENT

The meeting was adjourned at 11:28 a.m. The next meeting is scheduled for February 15, 2008.


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