Distributed Computing Support
Management Team

Meeting Minutes

April 4, 2008

Members
Joe Adamo (Computing and IT Center), Troy Bacon (AVP Finance and Business Affairs and Controller), Philip Baczewski (DCSMT Chair, Director of Academic Computing, Computing and IT Center), John Berra (Registrar), Craig Berry (School of Visual Arts), Ben Bigby (College of Music), Ginger Boone (University Union), Charlie Brien (UNT Facilities), Jim Byford (College of Engineering), Tim Christian (College of Arts and Sciences), Chu Chuah (College of Public Administration and Community Service), Wil Clark (UNT System Center @ Dallas), Katy Gallahan (ABN Lan Mgmt), Mike Hatch (College of Business Administration), Paul Hons (College of Education), Scott Jackson (Libraries), Abraham John (VP Student Development), Brenda Kirk (CITC PC/Lan Support), Gary Mathews (School of Library and Information Science), Tom McElwee (Micro Maint/Class Supt Serv), Richard Sanzone (Computing and IT Center), Chris Strauss (Computing and IT Center), Roy Zumwalt (Texas Academy of Math and Science)

Members Present
Joe Adamo (CITC Communications), Philip Baczewski (DCSMT Chair, Director of Academic Computing, Computing and IT Center), Craig Berry (College of Visual Arts and Design), Ben Bigby (College of Music), Charlie Brien (UNT Facilities), Jim Byford (College of Engineering), Tim Christian (College of Arts and Sciences), Chu Chuah (College of Public Administration and Community Service), Wil Clark (Univ System Center @ Dallas), Katy Gallahan (ABN Lan Mgmt), Mike Hatch (College of Business Administration), Paul Hons (College of Education), Scott Jackson (Libraries), Michael Baggett (substituting for Abraham John (VP Student Development)), Gary Mathews (School of Library/Info Science), Tom McElwee (Micro Maintenance), Richard Sanzone (Computing and IT Center Helpdesk), Chris Strauss (CITC Remedy)

Guests
Richard Anderson (CITC Information Security), Kory Booth (UNT Operations), CR Chevli (CITC Data Communications), John Davis (UNT Health Center), Mac Edwards (CITC Helpdesk), Sean Flowers (College of Engineering), Nassos Galiopoulos (Univ System Center @ Dallas), Matt Graham (UNT Libraries), Elizabeth Hinkle-Turner (CITC Student Computing), Krysta Kaye (CITC Data Communications), Dan Kidd (CITC MMS), Gabe Marshall (CITC Security), Don McClure (CITC Remedy), Angela Mosley (UNIV System Center @ Dallas), Jason Myre (CITC Network Computing Services), Bahram Paiani (CITC Network Computing Services), Charlotte Russell (CITC Admin/Compliance), Alex Schatz (CITC Operations), Craig Terrell (CITC Network Computing Services), Shane Yeargan (UNT Libraries)

APPROVAL OF MINUTES

Minutes from February 15, 2008, were approved as written.

HP PRODUCT UPDATE

Representatives from Hewlett-Packard (HP) were on hand to provide an overview of some of their products which may be of interest to UNT. They previewed a compact laptop computer which is smaller and lighter than others on the market. They also provided an overview of the current HP printer line.

DATA NETWORK UPGRADE

Krysta Kaye of CITC Data Communications presented information on the planned upgrade of the campus data network. The five-year plan will result in the replacement of all data switches on the UNT campuses, with the older switches to be targeted first. During the first year of this project, switches will be replaced in 20 buildings on campus, however, minimal network down time is expected.

OLD BUSINESS

  • ITSM 7 TRANSITION KICKOFF
    • Philip Baczewski proposed that the new ITSM call tracking system be put into production operation as of May 12, 2008. This date was accepted by the distributed managers and it was suggested that at least a week be provided to close out tickets in the old Remedy 5 call tracking system. The old system will be unavailable as of May 19, but all tickets from the old system will be available for reference in an archive view within the ITSM application.
  • MICROSOFT EXCHANGE DISTRIBUTED SUPPORT
    • Mike Hatch suggested that a group from DCSMT coordinate on Exchange e-mail management now that a number of areas had made the migration from GroupWise. It was proposed that this idea be discussed at greater length at a future meeting of DCSMT.

NEW BUSINESS

No new business was discussed.

AREA REPORTS

Mike Hatch announced that the COBA desktop computer upgrade was proceeding and that their old computers would be made available for use on campus at no cost. He also reported that COBA had negotiated with Dell to provide a discount off the premier price which can be requested for any institutional purchases of Dell Desktops during this sales period.

Gabe Marshall reported that online security training is now available as a WebCT course. Those wishing to access the training can contact security@unt.edu.

Craig Terrell thanked the group for the responses so far regarding the use of SUSA Linux and requested that those who may not have responded contact him with that information as soon as possible.

Scott Jackson introduced Matt Graham as the new Library network manager.

ADJOURNMENT

The meeting was adjourned at 11:35 a.m. The next meeting is scheduled for April 18, 2008.

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