Distributed Computing Support
Management Team

Meeting Minutes

January 21, 2011

Meeting Time: 10:00 - 11:30 a.m.
Meeting Place: Chilton Hall, Room 245

Joe Adamo (CITC Communications Services), Troy Bacon (AVP Finance and Business Affairs and Controller), Philip Baczewski (DCSMT Chair, Director of Academic Computing, Computing and IT Center), Michael Bagget (College of Visual Arts and Design), Ben Bigby (College of Music), Ginger Boone (University Union), Pat Nolen (UNT Facilities), Jim Byford (College of Engineering), Tim Christian (College of Arts and Sciences), Chu Chuah (College of Public Administration and Community Service), Wil Clark (UNT System Center @ Dallas), Katy Gallahan (ABN Lan Mgmt), Mike Hatch (College of Business), Paul Hons (College of Education), Scott Jackson (Libraries), Abraham John (CITC Administrative Desktop Support), Brenda Kirk (CITC PC/Lan Support), Gary Mathews (College of Information), Deke Isaac (Micro Maint), Shea Rogers (Business Services), Richard Sanzone (CITC Helpdesk), Chris Strauss (CITC Call Tracking Services), Roy Zumwalt (Texas Academy of Math and Science)

Members Present
Philip Baczewski (DCSMT Chair (CITC)), Tim Christian (College of Arts and Sciences), Kacey Close (for Michael Bagget, College of Visual Arts and Design), Katy Gallahan (ABN Lan Mgmt), Mike Hatch (College of Business), John Leutkemeyer (for Scott Jackson, Libraries), Gary Mathews (College of Information), Shea Rogers (UNT Business Services), Richard Sanzone (CITC Helpdesk), Chris Strauss (CITC Remedy Administration)

Richard Anderson (CITC Information Security), Allen Bradley (CITC Network Computing Services), Tom Bunten (HSC Academic Information Services), Mac Edwards (Computing and IT Center), Jason Gutierrez (CITC Network Computing Services), Elizabeth Hinkle-Turner (CITC Academic Computing), JoAnn Luksich (CITC Data Management), Joey Maldonado (UNT Libraries), Don McClure (CITC Remedy), Charlotte Russell (CITC Admin/Compliance), Craig Terrell (CITC Network Computing Services), Michael White (ABN LAN Mgmt)


Minutes from December 17, 2010, were approved as written.


Brandt Whisenant and Soctt Trudeau from Adobe Systems Inc. were on hand to introduce the new version of Adobe Acrobat (X) and related products, including ; Cold Fusion, Life Cycle, Connect Web Interface, and Connect Plug In for I-Devices.


Craig Terrell (CITC Enterprise Technical Services) related that after conversations with Microsoft representatives it was determined that University-owned PCs are licensed to run all products and programs included under the campus agreement. VECD is included "across the board." APPV is for UNT-owned equipment only (would be about a considerable charge for UNT to add student access to the license). VDA is not part of our license. Tim Christian mentioned this is an issue for CAS since CAS does not plan to deploy windows-based VHD solutions (for maintenance and security reasons.) Craig Terrell will follow-up with Microsoft to verify this is the case and he will also follow-up with the committee. Managers should contact Craig for more information in this regard.

Craig also reported on the recent outage in the CITC VMWare farms and explained that failures in the SAN infrastructure caused the problems. He reported that the problems seemed to be related to new SAN controllers that had recently been installed and that as a temporary measure, the older and proven reliable controller hardware had been reinstalled until problems could be identified and fixed related to the new controllers.


No new business was discussed.


Jason Gutierrez reminded managers that we still had support calls available for OS X server licenses that expire in December of 2011 and encouraged managers to submit tickets if needed.

Gabe Marshall encouraged managers to complete the security survey being administered by the CITC Computer Security team.


The meeting was adjourned at 11:30 a.m. The next meeting is scheduled for February 4, 2011.

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