Distributed Computing Support
Management Team

Meeting Minutes

December 16, 2011

Meeting Time: 10:00 - 11:30 a.m.
Meeting Place: Chilton Hall, Room 245

Joe Adamo (CITC Communications Services), Troy Bacon (AVP Finance and Business Affairs and Controller), Philip Baczewski (DCSMT Chair, Director of Academic Computing, Computing and IT Center), Michael Bagget (College of Visual Arts and Design), Ben Bigby (College of Music), Ginger Boone (University Union), Pat Nolen (UNT Facilities), Jim Byford (College of Engineering), Tim Christian (College of Arts and Sciences), Vasilis Angelogiannos (College of Public Administration and Community Service), Wil Clark (UNT System Center @ Dallas), Katy Gallahan (ABN Lan Mgmt), Mike Hatch (College of Business), Paul Hons (College of Education), Scott Jackson (Libraries), Abraham John (CITC Administrative Desktop Support), Brenda Kirk (CITC PC/Lan Support), Gary Mathews (College of Information), Deke Isaac (Micro Maint), Shea Rogers (Business Services), Richard Sanzone (CITC Helpdesk), Chris Strauss (CITC Call Tracking Services), Roy Zumwalt (Texas Academy of Math and Science)

Members Present
Vasilis Angelogiannos (Col. Of Public Admin & Comm. Svc.), Philip Baczewski (DCSMT Chair (CITC)), Krysta Berry (for Joe Adamo, CITC Communications), Ben Bigby (College of Music), Ginger Boone (University Union), Jim Byford (College of Engineering), Tim Christian (College of Arts and Sciences), John Leutkemeyer (for Scott Jackson, Libraries), Joey Macaraeg (for Mike Hatch, College of Business), Gary Mathews (College of Information), Pat Nolan (UNT Facilities), Richard Sanzone (CITC Helpdesk), Chris Strauss (CITC Remedy Administration), Robert Wellman (for Paul Hons, College of Education), Roy Zumwalt (Texas Academy of Math/Science)

Richard Anderson (CITC Information Security), Rachel Burlage (CITC Administration and Compliance), Jason Gutierrez (CITC Network Computing Services), Elizabeth Hinkle-Turner (CITC Academic Computing), Yonathan Khoe (ACUS Adaptive Lab), JoAnn Luksich (CITC Data Management), Claudia Lynch (CITC Academic Computing), Gabe Marshall (CITC Security), Don McClure (CITC Remedy), Bahram Paiani (CITC Network Computing Services), Mary Speight (CLEAR), Jackie Thames (Col. Public Admin & Comm. Svc.)


Minutes from December 2, 2011, were approved as written.


Mary Speight of CLEAR presented information to the group regarding Blackboard LEARN. She reported that all browsers are currently supported except for Windows XP, Internet Explorer 9 and Mac OS X 10.7 (Lion), Safari. LEARN requires the latest version of Java. Students will have one login location and will be routed to the version of Blackboard that is delivering their course. The native chat application has been disabled in favor of the Wimba Pronto product which is now owned by Blackboard. Mary demonstrated features of Blackboard Learn including the notification dashboard. In answer to a question regarding e-mail configuration Mary assured managers that all e-mail communication to students would be routed to their EagleConnect account.


Philip Baczewski (DCSMT Chair) reported that he'd received inquiries as to whether a 4-year maintenance agreement is available to UNT for Apple computers. Apple does provide such a warranty, but the 4th year seems to dramatically increase the annual price of the support. Managers discussed whether the 4-year parts-care warranty should be offered as a special product on UNT's custom Apple store. It was decided that since the 4-year warranty was not in high demand, but was still available via a direct quote from Apple, we would not make it an option on our custom store.


Managers inquired as to the status of issues surrounding DropBox and other 3rd party products. Philip Baczewski reported that these issues would be discussed at the next meeting of the Information Technology Council and he would relay DCSMT's concerns.


UNT VCN staff brought DCSMT members cupcakes to apologize for lack of support at the previous meeting. Managers were very thankful for the cupcakes.


Elizabeth Hinkle-Turner (ACUS) reported that a new version of JAWS is available on the acslicense2vm server. JAWS can now read text that is within some images.


The meeting was adjourned at 11:13 a.m. The next meeting is scheduled for January 6, 2012.

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