Distributed Computing Support
Management Team


Meeting Minutes

June 16, 2012

Meeting Time: 10:00 - 11:30 a.m.
Meeting Place: Chilton Hall, Room 245

Members
Joe Adamo (ITSS Communications), Vasilis Angelogiannos (Col. Of Public Admin & Comm. Svc.), Troy Bacon (Fin/Bus Affairs and Controller), Philip Baczewski (DCSMT Chair (UIT)), Michael Bagget (College of Visual Arts and Design), Ben Bigby (College of Music), Ginger Boone (UNT Facilities), Jim Byford (College of Engineering), Tim Christian (College of Arts and Sciences), Katy Gallahan (ITSS CTSS), Mike Hatch (College of Business), Paul Hons (College of Education), Deke Isaac (UNT Micro Maintenance), Scott Jackson (Libraries), Abraham John (UIT AITS), Brenda Kirk (ITSS PC/Lan Support), Gary Mathews (College of Information), Shea Rogers (UNT Business Services), Richard Sanzone (UIT Helpdesk), Chris Stoermer (ABN Lan Mgmt), Chris Strauss (ITSS Remedy Administration), Michael White (UNT Dallas), Roy Zumwalt (Texas Academy of Math/Science)

Members Present
Vasilis Angelogiannos (Col. Of Public Admin & Comm. Svc.), Philip Baczewski (DCSMT Chair (UIT)), Krysta Berry (for Joe Adamo, ITSS Communications), Craig Berry (for Michael Bagget, College of Visual Arts and Design), Jim Byford (College of Engineering), Katy Gallahan (ITSS CTSS), Deke Isaac (UNT Micro Maintenance), John Leutkemeyer (for Scott Jackson, Libraries), Joey Macaraeg (for Mike Hatch, College of Business), Gary Mathews (College of Information), Richard Sanzone (UIT Helpdesk), Chris Stoermer (ABN Lan Mgmt), Chris Strauss (ITSS Remedy Administration), Brenda Yu (for Paul Hons, College of Education)

Guests
Allen Bradley (ITSS Network Computing Services), Mac Edwards (Computing and IT Center), Jason Gutierrez (ITSS Network Computing Services), T. J. Adamowicz (ITSS Network Computing Services), Bart Leudemann (ITSS Operations), Claudia Lynch (UIT ACUS), Don McClure (ITSS Remedy Administration), Bill Neiderstadt (Dell Inc.), Raymond Pillar (College of Arts and Sciences), Curry Searle (UIT ACUS), Ryan Shanley (College of Public Affairs and Community Service), Chris Stoermer (ABN Network Support), Jackie Thames (Col. Public Admin & Comm. Svc.)

APPROVAL OF MINUTES

Minutes from May 18, 2012, were approved as written.

DELL PRINTER ROADMAP

Bill Neiderstadt from Dell gave a presentation on Dell Imaging Products and Solutions. He noted that there was going to be a printer refresh starting at the end of June that will be priced through the end of the year. He stated that he will provide the group, via Philip Baczewski, a list of Dell printers used on campus.

Bill noted some product number changes. The 3130 will become the C3760. The 3115 will become the C3765. The 5330 becomes the B5460dn and will have Air Print which allows printing from iPads.

Neiderstadt offered some tips on lowering printing costs. Some included:

  • Make sure and have duplex turned on.
  • Use cheaper fonts -- Century Gothic, Times Roman, Calibri -- Arial uses 31% more toner.
  • Use multipage printing whenever possible.
  • Enable Fax to e-mail.
  • Utilize the skip blank page feature.
  • Save meeting files to network storage drives to show on meeting room projectors.
Emphasis was placed on purchasing a warranty and warranty support. Dell ProSupport out of Oklahoma City. They support android devices Apple iOS and Windows 8 devices.

ADOBE HOME USE SUPPORT

Allen Bradley talked about the Adobe ELA contract and how it provides Home Use for all faculty and staff. The question is how the Home Use portion will be deployed. After a bit of discussion, the managers decided to use the E-Academy.com approach. This is used very successfully by COBA to distribute software to their students. There is a fee, but it is fairly minimal. Allen agreed that since the E-Academy option wouldn't be available until August that he would provide keys for faculty and staff until that time. He Plans to upload key lists to the SharePoint Site and will send a message to the unt-Netman list when it is done.

OLD BUSINESS

Deke Isaac noted the pending change in Dell desktop model and asked the managers for feedback regarding suggested standards. Deke noted that the more standardized the orders were the more leverage with Dell to lower the price. Philip suggested that proposed configurations could be presented and discussed at the next DCSMT meeting.

Philip Baczewski noted that the Apple Institutional Purchase Store is being moved to a new site and will require access via an authorized Apple ID. He will be meeting with Vaughn Miller to configure the new store. The purchasing documentation needs will be updated on the MMS web site once more information is available.

Curry Searle reported that the SCCM working group is still considering Ghost and alternatives to Ghost to be sure that it provides the most efficient tool for the cost.

NEW BUSINESS

No new business was discussed.

AREA REPORTS

Philip Baczewski reported that ACUS moved from Sycamore Hall to Sage Hall Suites 336/338. He talked about the new Computerized Testing Center in Sage Hall with 136 stations spread over 4 rooms for computer based testing and similar academic activities. This is in the space formerly occupied by the COB Labs. There will be an online process to request and schedule the facility. Curry Searle is in charge of the center, which is in limited operation this summer. It will be in full operation in the fall.

Krysta Berry discussed switch upgrades to be done on the campus from 7-9 a.m. Sunday. She doesn’t anticipate any problems but there may be some temporary loss of network connectivity.

Bahram Paiani SMTP authentication and noted that 587 is the appropriate port to use when configuring this access. SPF implementation will go into effect in a couple of months and at that time anyone with @unt.edu in their FROM address that is not actually using the UNT IP address will be treated as spam. Bahram stated that SPF could have saved us from several recent serious phishing attempts. He will publish a list to the unt-Netman list of sites -- like Alumni@unt.edu -- that aren't really UNT sites.

Jason Gutierrez talked about the Microsoft Lync project and replacing OCS with Lync, the VOIP component to Lync, and its possible use for Enterprise VOIP. ITSS Messaging Services want to migrate from OCS client to Lync in August. It is available on the software volume. Mike Hatch has been testing it with VDI and says it worked well. There have been problems with use on Windows XP but most areas are now running Windows 7 as their primary supported Windows version. Jason He asked for people to send him a message if they want to test Lync. Jason also mentioned that the Apple Managers Group is now being chaired by Ryan Shanley.

T.J. Adamowicz said that the Blackberry server will be decommissioned in August.

ADJOURNMENT

The meeting was adjourned at 11:25 a.m. The next meeting is scheduled for July 6, 2012.


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