Meeting Minutes

October 4, 1996

MEMBERS PRESENT: Paul Dworak, Craig Berry, Bill Buntain, Paul Hons, Ginger Boone, Jim Curry, Mike Hatch, Dallas Newell, Cyndie Harris, Rich Anderson, Chris Strauss, Maurice Leatherbury (Chair), Sue Ellen Richey (Recording Secretary)

MEMBERS ABSENT: Robert Pierce, Tim Christian, Eric DuChemin, Cengiz Capan, Abraham John

GUESTS PRESENT: Richard Harris

The following corrections were made to the minutes of the September 20th meeting:

Paragraph 7, Pg. 1: "Dallas Newell reported that one of her clients had had problems with Groupwise messages being delivered to the wrong mailbox, or users finding the wrong mailbox when they had logged in."

Paragraph 8, Pg. 2: "Jim Curry reported that Microcomputer Maintenance had done $2.3 million of business last fiscal year, and that he is offering a DLT backup system with 100GB capacity on five tapes for $7,500."

The minutes were approved with the noted corrections.

Rich Anderson reported that the Network Operating System Management subcommittee had met and are ready to recommend the use of ManageWise and DS Expert. They have not, however, finished their report and would like to officially present their recommendations at the next DCSMT meeting. Maurice asked Rich to send him an electronic copy of their report so he can distribute it to members of this committee prior to the next meeting.

Mike Hatch reported for the Intel 32-bit Operating System Standardization subcommittee that they have not re-addressed the issue of the actual standards in which the Intel 32-bit operating system should fall, but they have decided that Windows 95 should be added to the list of products, and that Windows NT should be researched and considered; and that they have decided on ManageWise for the desktop management software. They will be looking at other software distribution products. They will attempt to meet the November 1 reporting deadline. When asked if the products they have looked at will support Macintosh, he replied that at this point they haven't found a software distribution product that supports Macintosh. He believes there are some, and he believes that the ManageWise is supposed to support Macintosh.

Maurice pointed out that before a decision is made on network operating system management and desktop management software there should be some consideration given to the cost of the software packages being recommended.

Richard Harris reported that at the last IRC Steering Committee meeting, it was decided that the highest priority for PROP II expenditures should be given to upgrading desktops to a minimum standard. He distributed a summary of the recommendation that will be going out (see Attachment #2). The Standards & Cooperation Program Group has agreed on this recommendations.

Paul Dworak reported that the S&C Program Group has actually tried to undertake a more comprehensive plan to cost out what it would take, over a 3 or 4-year period, to upgrade all equipment on a rotating basis. Based on an estimated upgrade of 900 computers per year, this would cost between 1.25 and 1.35 million dollars, which would also include memory upgrades in the second or third years. By following the plan, all machines across campus could be maintained at a current level of technology.

Richard said he would send out the memo after incorporating any modifications sent to him by Monday, Oct. 7th. Discussion followed, during which Mike Hatch suggested that rather than recommending a Pentium computer, it be recommended that a computer "equivalent" to a Pentium be the base-line machine. Craig Berry pointed out that the base-line computer for administrative use would be quite different from the base-line computer used by faculty. Those differences were acknowledged and Paul explained that the Standards & Cooperation Program Group has developed categories of machines, set standards for that level of machine and established examples based on what certain users are trying to accomplish on their computers. Dallas Newell stated that it should be stressed to departments that this computer upgrade plan should be a high priority in the allocation of their departmental funds.

Paul Hons reported for the Call Tracking System subcommittee that he has been working with Support Magic, which is one of the most widely-used systems available today. Their subcommittee will meet on Thursday, October 10th. They have not received the McAfee product but plan to look at the latest version of Lotus Notes.

Maurice asked LAN managers to report on how things were going in their areas.

Craig Berry reported that there have been some network difficulties lately which included some strange events, but that the problems were tracked down and resolved. He asked Richard Harris about the status of the GroupWise browser interface and Richard replied that Computing Center staff have been busy working on problems but will get back to that project as soon as possible.

Jim Curry reported that the computers for Arts & Science should be delivered in October. He also mentioned that the cost of memory is going up (recently it was $6.00/Meg, today it's $8.00/Meg.)

Dallas Newell reported that they are upgrading their server and going to Netware 4.1. The move to the new Student Services building is targeted for March or April of 1997.

Cyndie Harris reported that they have been experiencing some difficulties with users losing connection to the servers which they believe to be a result of broadcast storms. They replaced a concentrator and have seen a big improvement in the situation.

There was some general discussion about the slow-down problems with GroupWise, and other problems. Chris Strauss pointed out that when the Sprint link goes down it clogs all of the messages going off campus. It was reported that the contract with D.I.R. has gone out, and although it is not known how long it will take for D.I.R. to get hooked up, it is believed that when that happens it will alleviate at least the Sprint problem.

Mike Hatch reported for the Desktop Support Group that they are gearing up for the Arts & Science conversion. He told the group that if they have Mac users who experience problems with the SAA gateway his group switched some hardware and software Wednesday night and users need to call the Help Desk for assistance. He reported that the problem with the SAA gateway on Windows 95 has been fixed.

Richard Harris mentioned that GroupWise preferences are starting to work again; they had been locked down. He also reported that the only open GroupWise problem is the DOS client roll-over problem; but that there is still work to be done on the BIF file problem.

Paul Hons reported that everything is working relatively smoothly in College of Education. They are planning to move to Windows 95 one department at a time, providing training as they go, and then switch over all at once. They are buying Windows 95 at the special rate now being offered by Microsoft.

Ginger Boone reported that LIS faculty are unhappy because of the slowdown in internet e-mail delivery. It seems to be a different problem from time to time, although it has often been the SMTP gateway. They have installed a video board in a machine to allow video-conferencing. LIS is stable and running smoothly and they are planning to upgrade several software packages. They have installed Windows 95 on two machines and are pleased with the results.

Rich Anderson reported that everything is running pretty well; SMTP gateway has been defined for Merchandising and Hotel Restaurant Management; and that the service to Mac users was very slow last week.

Chris Strauss reported that the new drives have been installed on Jove so disk space difficulties are over. Passwords on UNIX are still causing problems; there are over 17,000 users and when everyone changes passwords, it crashes. In addition, the IMSP server for Simeon is causing problems; it has to be re-started several times a day. He noted that a Word Macro virus is causing a big problem. There is a new version of Fprot out that can detect it so everyone needs to upgrade their Fprot.

Bill Buntain reported that they are moving ahead with the internet connection from DIR; the equipment is on order. He expects to see something in a month. They will also look at re-configuring how the dial-up is done, which could affect the cost of premium service. He reported that it looks likely that SMTP will be moved to the mainframe; it appears that the mainframe being ordered will have an open systems adapter that will support TCP/IP. They are also looking at a Cisco high speed router, and will be testing other hardware and software alternatives, with an eye towards having a solution in the next 3 months or so.

Bill sent out an electronic message in late September regarding FTP access to Novell file servers, to remind LAN managers that there is a step they have to take to set a variable in the NDS so users can find their home directory. Rory Rivoire is the person working on this project and so is the contact person if there are any questions.

Bill reported that GroupWise Remote is almost in the final version and that it will soon be available for people to start installing. His feeling has been that implementation will be done through the LAN managers. When this is available, we will provide all the information needed by LAN managers. Remote is out there under GroupWise Remote and by platform (Windows, DOS and MAC).

Paul Hons said he has been using GroupWise Remote for quite a while; and the biggest problems has been choosing a modem because Novell is out of date in their software and GroupWise doesn't recognize a lot of modems.

It was stated that the GroupWise 5 implementation will take place in about six months.

Maurice said he would not be able to attend the next regularly scheduled meeting of this committee, which was to be on October 18th. He said he would try to reschedule it for the afternoon of the 17th and let everyone know.

The meeting adjourned at 2:31 p.m.


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