Computing Services for
Faculty
Computing has become an integral part
of the university experience for everyone. Computing starts at your desktop, but
can involve systems managed by your department or by the Computing
and Information Technology Center (CITC), and may take you to sites
around the world via the Internet. This webpage provides information
on some of the central services which can support your teaching or
research activities at UNT. Desktop computing support is provided by
a College or Department-level IT support organization. To find your
first point of contact for desktop computing issues, refer to the
following page:
http://www.unt.edu/helpdesk/netmanDepartments.htm
IT Help Center
The CITC provides central administrative computing services
(registration, accounting, student records, etc.) and academic
computing services (support of instruction and research, training in
systems use, providing access to facilities, etc.). We have
implemented an IT support request system that has items specifically
designed for employees to request IT service. Some, such as the
request for CITC RSS services, are specific to faculty needs. You
can make a request by visiting the CITC IT Help Center:
http://helpdesk.unt.edu/service
CITC Helpdesk
http://helpdesk.unt.edu/
The CITC
Information Technology
Helpdesk is located in the Information Sciences Building (ISB) room
119, directly across from the Science and Technology Library.
The Helpdesk staff provides support to all
faculty, staff, and students at UNT who have any questions and/or
problems of any sort concerning computing at UNT. They have primary
responsibility for supporting general purpose computing services
provided directly by CITC and also provide a link to distributed
computer support areas in the various colleges, departments and
administrative units. The distributed centers are separately
responsible for desktop computing support and services specific to
their own areas.
Visit the Helpdesk website to:
- Report an Issue / Request Assistance
- Search for Answers
- Helpdesk FAQs
- Check for System Outages
If you don't know where else to call, or
when no one else can help you with your computer on campus, contact the
Helpdesk:
940-565-2324
helpdesk@unt.edu
For a look at services that are available for students,
you can take the
Student Computing Services tour:
http://helpdesk.unt.edu/studenttour/
What's my EUID?
One of the
most common questions fielded by the CITC Helpdesk is "What's my
EUID?" EUID stands for "Enterprise UserID" and has been created
to simplify access to computer resources across campus. This
EUID is created as soon as your fees are paid (if you are
student) or as soon as your forms are processed by Human
Resources (if you are a faculty or staff member). IF you are not
sure what your EUID is, you can find out at the "Account
Management System" website:
http://ams.unt.edu/
You can also check your password status here as well as change
your password. You can also configure your preferred e-mail
address here.
Academic Computing Services (ACS)
ACS Research and Statistical Support
provides a wide range of services for
UNT researchers (faculty and graduate students):
http://www.unt.edu/rss/
ACS UNIX Host system services
are provided
for use in research and instruction via several multi-user computers and computer clusters. More information about host service resources are available at:
http://www.unt.edu/ACSUNIX
ACS maintains a number of facilities
specifically to enable computation-intensive scientific computing in
support of funded research projects. For more information, see:
http://www.unt.edu/ACSUNIX/cluster/
FREE ACS Short
Courses are
offered every semester. Information about currently offered courses
and other training opportunities, including Computer-based training,
can be found here:
http://www.unt.edu/training/
Data Management
Services is responsible for research data entry, scanable
forms development and processing, and automated scanning services
for test scoring and course evaluations.
http://www.unt.edu/ACS/datamanage.htm
E-mail, Bulk
Mail, Web Publishing and Blackboard Vista
Your employing department or college
provides you with access to Microsoft Outlook, the E-mail system
supported for official University business. Educational resources
for Outlook and MS Entourage (for Macintosh Users), can be
found here:
http://messaging.unt.edu/education
BulkMail
is the automated system
which allows authorized University faculty and administrators to send targeted
messages to all or selected UNT students. BulkMail provides
faculty the ability to:
·
send E-mail to their entire class or several classes by
making a simple selection via a web-based interface;
· see a list of their class members and
send individual mail messages by clicking on the student's name in
the list.
For more information about BulkMail, see
the BulkMail Information Page:
http://www.unt.edu/bulkmail/unt_bulk_communication_system.htm
University Web page publishing
services are provided by Central Web
Support (CWS). CWS can provide Web space to post class notes and
syllabi. For more information on Web services, see:
https://citc.unt.edu/cws
The CITC
Distributed Learning Support group along
with the Center for Learning Enhancement, Assessment, and Redesign
(CLEAR -- was Center for Distributed Learning) provides support for the
Blackboard Vista online course management system. Faculty who need
assistance with Blackboard Vista should contact the CLEAR:
Email:
vistafac@unt.edu
Phone: 940-369-7394
In person: Chilton 112C
To learn more about Blackboard Vista and
UNT's distance learning initiatives, visit:
http://ecampus.unt.edu
The UNT Copyright Resources website
provides the UNT community with information about copyright law and
resources to help people make good decisions when utilizing
copyrighted material:
http://copyright.unt.edu
The Enterprise Information System
(EIS) portal
http://my.unt.edu/
Visit the EIS portal, my.unt.edu,
to do a variety of things related to your employment at UNT.
Once you have logged-in with your EUID, you can do things like
view your paycheck, check your benefits, sign-up for training
with human resources and more. You can also verify or update
your contact information to make sure you receive Eagle Alert
messages:
http://www.unt.edu/eaglealert/
Classroom Support
Services
Classroom Support Services (CSS), a
division of CITC, is
funded by the student Technology Use Fee to provide and maintain the
audio-visual equipment in UNT’s general-purpose (type "110")
classrooms on the Denton campus. For more information,
see:
http://www.css.unt.edu/
Staying
Connected at UNT
The Data Communications Group provides
data and video services for the students, faculty and staff of the
University. For further information see:
https://citc.unt.edu/datacomm/
The wireless network at UNT is called
Eaglenet. For further information
see:
http://www.unt.edu/wireless
Telephone services:
http://telecom.unt.edu/
Information Security and Virus Protection
Learn about secure ways to protect your
computer by visiting:
http://security.unt.edu/
Download
McAfee anti-virus products (FREE to UNT faculty, staff and students) from:
http://security.unt.edu/resources/antivirus
You can also purchase McAfee VirusScan from the UNT Bookstore,
located in the Student Union Building, for $3.00:
http://www.unt.bkstr.com
Additionally, the bookstore offers a
variety of software from many companies at significant educational
discounts. Dell and Apple computers are sold in the bookstore as
well as a variety of peripheral devices, cables, and accessories.
General Access
Computer Labs
UNT’s 14
General Access Labs are open to anyone with a valid UNT ID card.
There are labs throughout the main Denton campus, two at the
Discovery Park, and one at the UNT Dallas Campus. The lab in the
Information Science Library (ISB 110) has adaptive hardware and
software for students with special needs. These labs are student-fee
funded, but are open to faculty on an
as-available basis. For more information,
including lab hours, see:
http://www.gacl.unt.edu/
Learn more . . .
If you need to find your distributed
support manager (desktop, local network and Microsoft Outlook
support) -- and more -- see:
http://www.unt.edu/helpdesk/pages/faculty.htm
Benchmarks Online is our monthly online
newsletter. You can read it at:
http://www.unt.edu/benchmarks/
Get RSS feeds
to help you stay informed. Whenever you see this symbol
 ,
you have a chance to stay up-to-date by "subscribing" to an "alert
for new information" that can be sent to your e-mail account. One of
the places you are encouraged to subscribe RSS feeds is
announce.unt.edu. Go to the
link below for a tutorial in setting up an RSS feed in Outlook 2007
specifically for announce.unt.edu:
http://messaging.unt.edu/node/345/
Restrictions
UNT computer systems can only be used
for activities related to academic work or student life. Sending
E-mail to a friend is OK, for example, but advertising your business
is not OK. Learn the rules, by reading:
http://www.unt.edu/policy/UNT_Policy/volume2/3_10.html
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