Eagle Alert notifies campus with immediate emergency information

Students should update their phone numbers in my.unt.edu.

UNT uses a system called Eagle Alert to quickly notify members of the UNT community with critical information in an emergency.

Eagle Alert allows UNT administrators to quickly contact the campus community members by phone about emergency situations affecting the safety and well being of people on and around the UNT campus. The system sends voice messages to the phones, including cell phones, of all students who have provided current contact information. The system can also send text or SMS (Short Message Service) messages to cell phones if the cell phone user has granted the system permission to do so.

"Whenever an incident occurs that affects the immediate safety and well being of the UNT community, the appropriate messages will be sent by the system, informing the community of what actions to take to insure their continued safety," says Joe Adamo, director of Communications Services. "UNT administrators are very concerned for the well being of our campus community and we are implementing this system to add to the current notification capabilities that we have on campus."

What's an emergency?

Eagle Alert is only used in critical situations including:

  • severe weather with imminent dangerous conditions affecting campus, such as tornado warnings
  • campus closings due to inclement weather
  • public safety emergencies like chemical spills, fires or violence

Messages not only notify you about the situation but also let you know what kind of action you need to take.

 

Who decides what you will hear?

The decision to activate the Eagle Alert system is made by any of the following people:

  • UNT President
  • Provost and Vice President for Academic Affairs
  • Vice President for Operations
  • UNT Chief of Police

 

What will happen when the university closes?

When a decision is made to close the university, UNT will notify the campus community members by:

  • sending an Eagle Alert message
  • providing the information to campus telephone operators
  • posting a message to the university web site
  • sending campus emails
  • informing news media

If the university is closed for more than one day, you should check the UNT web site at www.unt.edu for the latest information. The university also will continue providing updated information to campus telephone operators, and inform news media.

 

How can you make sure it works?

Students should update their contact information via their my.unt.edu account. They can update two numbers – a local number, such as a home phone, and a cell phone – as well as indicate which number is their primary number. They also will be able to indicate whether they would like text messages sent to the number they indicate as a cell phone.

A message will be sent to all the numbers the student provides anytime Eagle Alert is used.

 

What can you as a parent do?

"To insure the safety of their students, parents should encourage their students to review and update their contact information during enrollment for each semester," Adamo says.

Like other emergency alert systems, Eagle Alert is tested once each fall and spring semester by Risk Management Services or the UNT Police Department by sending test messages to the university community. Additional limited tests are conducted if needed.

Eagle Alert is operated by Connect-ED, a service of Blackboard Connect, that provides the same product to other universities and schools including Texas Tech, Baylor, University of Dallas and the Richardson Independent School District.