News


Office 365 ProPlus now available to current students through EagleConnect!

Current student EagleConnect accounts are now licensed to use Office 365 ProPlus!
What comes with Office 365 ProPlus?

  • -Office 2013 for Windows 7, Windows 8, and Windows 8.1
  • -Office 2011 for Mac OSX 10.5.8 and newer
  • -Office Mobile for iOS 6.1 and newer (iPhone only)
  • -Office Mobile for Android 4.0 and newer

These are full "offline" installations of Microsoft Office. You will be able to use Office on up to 5 Windows or Mac machines and use Office Mobile on up to 5 mobile devices.

Find out more by reading over the March issue of Benchmarks' Helpdesk FYI.

EagleConnect - OneDrive and Office Web Apps added

On November 19th, 2013 OneDrive and Office Web Apps were added to current student EagleConnect accounts. OneDrive offers 25 GB of cloud based storage and Office Web Apps provide a free browser based version of the Microsoft Office suite.

On October 29th, 2013, EagleConnect email was upgraded to Microsoft Office 365 Wave 15. This summer UNT upgraded to Office 365 wave 14, the move to wave 15 added a number of features including an improved User Interface (UI), SkyDrive Pro, and Office Web Apps.

Watch an overview of the new EagleConnect Wave 15 features!

Please visit the upgrade page to find out more information about the upgrade and answers to common questions.

Helpdesk Halloween Bake Sale


The UIT Helpdesk held a charitable Halloween bake sale on October 30th. $170.67 was raised with all proceeds donated to America's VetDogs, which provides service dogs to US Veterans. More information on the charity can be found here. We greatly appreciate all of those who stopped by!

Blackboard Learn Browser Check

Blackboard Learn now has a browser check which will help you verify if your computer and browser are compatible with the Blackboard Learn system. Please note that the Browser check may state that your browser is not supported. As long as you are using the latest update of your browser (Chrome, Firefox, Safari, or IE) your browser should be compatible with Blackboard Learn.

Helpdesk Customer Satisfaction Survey

To ensure that we are offering a high level of customer service the UIT Helpdesk has posted a customer satisfaction survey. If you have time, please take a moment to complete the survey and let us know how we are doing.

People.unt.edu retired May 31st, 2013

The UNT website hosting service, people.unt.edu, was disabled on May 31st, 2013. If you have any questions or concerns please email helpdesk@unt.edu.

If you have concerns regarding content hosted on people.unt.edu please contact Central Web Support at cws-support@untsystem.edu.

Windows 8 & Internet Explorer 10

At this time Internet Explorer 10 has not been listed as compatible with my.unt.edu and Blackboard Learn. While IE10 may work fine, if you do experience any issues with UNT websites (especially MyUNT) please try using compatibility mode or an alternative browser such as Firefox or Google Chrome

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Java Security Concerns - Update Immediately

Recently exploits have been found concerning older versions of Java 1.7. The UIT Helpdesk recommends immediately upgrading to the latest version of Java.


Blackboard Learn Blog

Visit the Blackboard Learn blog where you will find the latest information, including system status, about the online learning system at UNT. This blog was recently established to improve communications to students about Learn.

The UIT Helpdesk has moved to Sage 130.

The UIT Helpdesk moved on June 11th, 2012 to Sage Hall room 130 (first floor). Sage Hall is located between Sycamore Hall (our old location) and the RTVF building. You can also see our new location mapped here.

Office Live for EagleConnect

MS Office Live is available on your EagleConnect acccount. Office Live provides a web-based solution for the creation and editing of Microsoft Documents using online versions of existing Microsoft Office products.

Office Live provides the following applications:
  • Word - Word Processor
  • Excel - Spreadsheet application
  • PowerPoint- Presentation application
  • One Note - Collaboration & Information Gathering Application

To access these applications simply log into your EagleConnect account, and click on the OneDrive menu.

Illegal File Sharing

Make sure you are aware of the consequences of illegal file sharing and also available alternatives:

Student Tour Website

Take an online tour of UNT Student Computing Resources
This site contains important information for new incoming students as well as returning students.

Eagle Alert

Verify or update your contact information to receive Eagle Alert messages https://www.unt.edu/eaglealert/.

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Learn about important Educational discounts through UNT on Dell, Apple and HP products.