CITC Helpdesk

Meet the Staff

Learn about important Educational discounts through UNT on Dell and Apple products.



FAQ

Help Desk Frequently Asked Questions
-Quick answers to common questions!

Student Resources

Access Student Information using the website:  http://my.unt.edu 
Browser Requirements
Help for MyUNT portal and EIS available at http://essc.unt.edu/eis 
-If having problems connecting once in the portal, see our FAQ for known problems/solutions.
Check for popup blockers

Verify or update your contact information to receive Eagle Alert messages http://www.unt.edu/eaglealert/.

UNT and UNT Dallas Courses for Spring 2008 - updated daily
Online Tour of Student Computing Resources.

Student Email Services

Log In To Eaglemail
Eaglemail "How To"
Email Client Configurations

Internet Services

EUID Account http://ams.unt.edu
Instructions on Activating your Account
Password Trouble?
   Instructions to Change your password
   Instructions to Reset a Forgotten or Expired Password
Suggestions on Strong Passwords
Web Page Publishing and Editing

Eaglenet Wireless Internet

Eaglenet Wireless Information - This page provides many links and walk-throughs.
Helpful troubleshooting steps for Windows Vistas users.

eCampus Information (formerly WebCT Vista)

eCampus Student Resources
Browser Check for Compatibility
Trouble Opening a Test in WebCT Vista
Pop-Up Blocker & Cookie Tester
Detailed Browser Checker eCampus FAQs
UNT eCampus - Course List for Web Classes

CITC Services

Computing & IT Center main site (features, news, policies) CITC Newsletter - Benchmarks
Research and Statistical Software
Student Data Storage
Virus Checking Software for home use

Additional Resources

Computing Policies at UNT
Computer Purchase for Personal Use
Adobe and Microsoft Student Software License Bundles
General Access Labs and Adaptive Computer Lab
Computer Based Training Opportunities
Other Training Opportunities
Library Resources for off-campus users