University of North Texas Human Resources Department | Employee Relations: Employee Assistance Program

	Employee Assistance Program

	We handle life’s stresses in a number of ways, and usually we cope quite well. Sometimes, however, things can get out of hand and may disrupt our work, our lives and the lives of those around us. Your Employee Assistance Program (EAP) is designed to confidentially help you deal with life's stresses and the variety of personal problems that can develop from them.
	Relationship problems Depression or anxiety Child and elder care Legal issues Financial issues Alcohol and other drug problems Other problems

	How does the EAP work? The EAP provides short-term counseling and referrals to the qualified employee (or the employee's dependents) for up to 6 counseling sessions per problem event. This benefit is confidential and free and does not require the filing of any insurance claims. If the problem cannot be addressed within the prescribed EAP visits, EAP counselors will assist with referrals using the University's insurance plan or local community resources. How can you reach the EAP? It is as easy as picking up the telephone! To contact the EAP, simply call 1-800-343-3822 (any time 24 hours a day, 365 days a year) to speak to an EAP professional or set up an appointment with an EAP counselor. An individual may also contact the HR department anonymously at 565-4246 to obtain the EAP number. Does the EAP cost anything? There are never any charges to participants for EAP services. Assessment visits, crisis intervention counseling, and short-term counseling are provided free of charge. Fees for any additional help which may be recommended are usually based on what you can afford and in some cases, may be covered by insurance or other benefits. Is the EAP confidential? Yes! Alliance Work Partners adheres to all applicable state and federal confidentiality laws. We strictly protect the right to privacy for all employees and their family members. What if I have a crisis? Licensed clinicians are available 24 hours a day, 365 days a year to help with any type of crisis. Simply call your EAP, and you will be immediately connected to a professional who can help. What other services does the EAP offer? HELPNET Services (www.alliancewp.com) This is an online service including information about Alliance Work Partners and the EAP program, along with a variety of tools to assess and/or assist with personal issues. Services are available such as: referral & benefits information; self-assessments; and a library of topical information. To access the website please use "UNT" when prompted for company name. LAW ACCESS (www.alliancewp.com) This service is a free online law library with many common legal documents available. A free 30-minute consultation is offered by phone or in person with a licensed attorney for most legal issues. Free financial consultation with licensed CPAs is also included for such issues as income tax preparation. To access the online LAW ACCESS program go to www.alliancewp.com. Click on the LAW ACCESS information on the home page. When prompted for "user name" and "password" use "UNT" for both prompts. You may also call the toll-free EAP number (800-343-3822) and request assistance with the LAW ACCESS benefits. Management Referrals The UNT EAP offers management referral services as a tool for the management team and Human Resources to address employee problems involving major misconduct or possible substance abuse problems. Employees may be required to participate in EAP counseling as a condition of their continued employment. Managers must contact the Employee Relations area of Human Resources to coordinate all management referrals with the EAP provider. Check the monthly HR Newsletter for regular updates regarding the EAP program. Also, look at this area of the HR website for EAP information. For further assistance with the EAP program, please contact the Employee Relations division of Human Resources at (940) 565-4817. Policy information regarding the Employee Assistance Program can be found in the UNT online policy manual. Reference: Policy Manual Volume 1, Number 1.7.8.

	For more information, visit: http:// www.alliancewp.com EAP Publications AWP HelpNet Basic


Contact Us \| Your Opinion Matters \| HR Staff \| Site Map \| Search UNT \| UNT Home Page administration \| benefits \| compensation \| employee relations \| employment \| records \| retiree services \| training
For questions or comments regarding this page, please send e-mail to askHR@unt.edu
Page last updated on August 08, 2007 by webmaster
AA/EOE/ADA Privacy Statement Disclaimer
Site Revised August 2003