Integrity -- honesty, fairness, ethical conduct, and responsibility for actions

We are honest in our speech and behavior.
We treat everyone equitably and fairly.
We are accountable and accept responsibility for our actions.
We are committed to ethical conduct in all that we do.

Working Relationships -- dignity and respect for others and teamwork

We treat all people with dignity, courtesy, and respect.
We trust and believe in each other.
We work to achieve success as a team.
We appreciate and support diversity and a welcoming, inclusive and cooperative environment for everyone.

Competency -- knowledge, efficiency, and effectiveness

We provide highest value for our customers.
We perform our tasks competently and efficiently.
We stay knowledgeable about our profession.
We manage our resources responsibly.

Continuous Improvement -- service and process improvements, technology enhancements, creativity, positive change and advancing skills, knowledge and abilities

We take the initiative to improve our services, processes, and skills and welcome creativity.
We are open to receive evaluation and constructive feedback.
We support personal and professional growth opportunities.
We anticipate, embrace and manage change, including new technology that improves operations and services.

Quality Service -- responsive, courteous, accurate and safe

We are responsive, courteous and supportive when dealing with others, and provide accurate information.
We care about what we do and how we do it.  
We aim to exceed our customers’ expectations.  
We consider safety first in everything we do.