Libraries conducting survey to measure servicel

A web-based survey designed to determine how faculty, staff and students feel about UNT library services is under way. The survey, called LibQUAL+, began Feb. 21 and runs through March 11.

Don Grose, dean of libraries, invites all UNT community members, including faculty and staff, to participate in the survey. The survey can be completed online by visiting www.library.unt.edu/libqual. Printed surveys are also available at the library service desks.

Gay Woods, librarian and principal investigator for the LibQUAL+ project, says the survey was e-mailed to a randomly selected group of 900 undergraduate and 600 graduate students. LibQUAL+ includes 43 questions covering all aspects of library services and asks respondents to rate the minimal level of service expected, the desired level of service and the actual level of service provided by the libraries.

Woods says the survey, developed by the Association of Research Libraries, has been used by more than 550 college, university and public libraries throughout the country during the past five years. She says it will allow UNT to measure its library services and to compare them to services offered by other universities.

Results of the survey, as well as a plan for improvement based on the results, should be available online by mid- summer.

BY RUFUS COLEMAN rcoleman@unt.edu

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• Faculty Senate members meet the newly appointed faculty ombudsman
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• Lace up your walking shoes for Denton Relay for Life
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