Spring 2004 Staff Survey
University of North Texas 2004 STAFF SURVEY
SECTION I: WORKING ENVIRONMENT AT UNT
Note: Items may not add to 100% percent because"no opinion" was not posted in results.
|
StronglyAgree/
Agree |
Strongly Agree/ Agree 2002 |
Strongly Disagree/Disagree |
Strongly Disagree/ Disagree |
|
1 |
I feel that I am a real part of the UNT community |
77% |
76% |
18% |
20% |
2 |
I feel that my work contributes to the overall goals of the University |
94% |
93% |
5% |
6% |
3 |
I am treated with respect by my coworkers in my department/office |
88% |
80% |
11% |
9% |
4 |
My job title and description are consistent with what I do in job-related activities |
75% |
77% |
24% |
21% |
5 |
Adequate opportunities exist for transfer to other positions at UN |
47% |
56% |
39% |
29% |
6 |
Adequate opportunities exist for promotion at UNT |
41% |
46% |
50% |
43% |
7 |
I have adequate opportunities to gain new knowledge and learn new skills necessary for advancement at UNT |
69% |
67% |
27% |
27% |
8 |
The staff evaluation process is used as a positive tool to help me do my job more effectively |
59% |
59% |
32% |
33% |
9 |
The staff evaluation process helps me know how well I am meeting expectations |
66% |
68% |
25% |
25% |
10 |
My supervisor/department chair takes seriously the evaluation of people in my department/office |
69% |
71% |
23% |
20% |
11 |
My supervisor allows me to participate in training programs and professional development |
85% |
82% |
11% |
12% |
12 |
Insurance and other benefits at UNT are adequate |
65% |
84% |
32% |
14% |
13 |
The basis for determining salary increases at UNT is fair |
38% |
33% |
50% |
53% |
14 |
The University is committed to making changes to improve working conditions at UNT |
51% |
55% |
33% |
30% |
15 |
My department places a high priority on students |
84% |
83% |
9% |
9% |
16 |
My department is supportive of efforts to recruit and retain ethnic minority employees |
72% |
75% |
10% |
8% |
17 |
UNT has adequate procedures to address issues involving unfair treatment in the workplace |
60% |
60% |
23% |
21% |
18 |
I consider this to be a safe campus |
87% |
88% |
10% |
7% |
19 |
There is adequate parking for staff |
34% |
35% |
64% |
62% |
20 |
I would prefer to maintain the existing Christmas to New Year and Spring Break holiday schedule and not take individual holidays( i.e., Labor Day, Memorial Day, President's Day, etc): |
89% |
86% |
8% |
9% |
21 |
When there are not enough holidays in any given year to bridge a full week at the Christmas to New Year Break and/or at the Spring Break, I would prefer the University remain open rather than be required to take mandatory vacations and/or comp time for closure days. |
18% |
|
78% |
|
22 |
My department head/director involves staff members in the development of long-term departmental plans |
51% |
50% |
39% |
38% |
23 |
My department head/director is able to communicate effectively with staff members in my department |
67% |
70% |
31% |
26% |
24 |
The University has an interest in the welfare of staff members who work here |
66% |
67% |
26% |
23% |
25 |
I find my workplace to be overly stressful |
41% |
47% |
54% |
49% |
|
2004 |
2002 |
Relations with supervisor |
13% |
17% 14% |
27. Please select all reasons that help you to control stress at work
|
2004 |
2002 |
Request work load be reduced |
7% |
7%
|
On each of the scales below, circle the number (1-5) which best reflects how you feel about the work environment at UNT.
|
1 |
2 |
3 |
4 |
5 |
|
||
28 |
2004 |
Intimidating |
4% |
8% |
28% |
41% |
18% |
Inviting |
|
2002 |
|
5% |
6% |
30% |
38% |
21% |
|
29 |
2004 |
Unpleasant |
4% |
7% |
21% |
45% |
22% |
Pleasant |
|
2002 |
|
5% |
7% |
21% |
43% |
25% |
|
30 |
2004 |
Inhospitable |
3% |
7% |
23% |
45% |
21% |
Hospitable |
|
2002 |
|
5% |
7% |
23% |
43% |
23% |
|
31 |
2004 |
Uncaring |
5% |
10% |
27% |
40% |
17% |
Caring |
|
2002 |
|
7% |
8% |
26% |
36% |
23% |
|
32 |
2004 |
Unsupportive |
6% |
11% |
25% |
41% |
17% |
Supportive |
|
2002 |
|
7% |
11% |
27% |
34% |
22% |
|
33 |
2004 |
Closed |
6% |
11% |
30% |
37% |
15% |
Open |
|
2002 |
|
7% |
11% |
30% |
33% |
20% |
|
34 |
2004 |
Uncomfortable |
4% |
7% |
27% |
42% |
19% |
Comfortable |
|
2002 |
|
6% |
7% |
28% |
38% |
22% |
|
35 |
2004 |
Divisive |
6% |
14% |
38% |
33% |
11% |
Harmonious |
|
2002 |
|
10% |
11% |
35% |
31% |
13% |
|
36 |
2004 |
Overly Structured |
10% |
13% |
32% |
29% |
15% |
Flexible |
|
2002 |
|
11% |
15% |
27% |
28% |
19% |
|
37 |
2004 |
Bureaucratic |
30% |
22% |
31% |
11% |
5% |
Non-Bureaucratic |
|
2002 |
|
29% |
21% |
30% |
14% |
6% |
|
SECTION II: COMMUNICATION WITHIN THE UNIVERSITY
Circle the number (4-0) that best represents your level of agreement with each statement.
|
Strongly |
Strongly Agree/ Agree 2002 |
Strongly Disagree /Disagree 2004 |
Strongly Disagree/ |
|
38. |
Staff in my unit are informed by our supervision about what is going on in the University |
62% |
66% |
34% |
30% |
39. |
I am adequately informed about changes in my UNT benefits package |
80% |
86% |
14% |
11% |
40. |
I am informed of changes of policies and procedures on a timely basis |
67% |
70% |
26% |
25% |
41. |
University-related disputes are addressed in a manner that encourages the resolution of conflict |
42% |
49% |
24% |
19% |
42. |
I have sufficient knowledge of UNT's complaint and grievance policy and procedures to use them if needed |
58% |
60% |
29% |
30% |
43. |
I am aware that UNT has a alternate dispute resolution system |
69% |
71% |
25% |
21% |
44. |
I would use UNT's voluntary alternative dispute resolution system to resolve disputes in which I am involved |
53% |
54% |
23% |
20% |
45. |
I am aware that UNT's Staff Council is available to address staff concerns |
69% |
69% |
24% |
19% |
|
The following would assist me in balancing my work/family obligations: |
Strongly Agree/ Agree2004 |
Strongly Agree/ Agree 2002 |
Strongly Disagree/Disagree 2004 |
Strongly Disagree/Disagree 2002 |
46. |
Flexible working time |
88% |
88% |
5% |
6% |
47. |
Telecommuting |
66% |
61% |
18% |
20% |
48. |
Alternative job arrangements (e.g. part-time, job sharing) |
46% |
47% |
28% |
28% |
49. |
Clearly stated department or university policy on balancing work and family obligations |
63% |
62% |
15% |
14% |
50. |
More accessible child care on campus |
38% |
45% |
11% |
12% |
|
|
|
|
|
|
Circle the response (4-0) that best represents your level of satisfaction with each of the following as ways for the administration to communicate with UNT employees.
|
Very Satisfied/ |
Very Satisfied/ |
Very Dissatisfied/ |
Very Dissatisfied/ |
|
51. |
Convocations |
43% |
42% |
14% |
18% |
52. |
Answer Line |
32% |
34% |
9% |
11% |
53. |
TIP$ Program |
46% |
51% |
10% |
12% |
54. |
E-mail messages |
87% |
84% |
7% |
10% |
55. |
Direct memoranda to you |
76% |
76% |
9% |
9% |
56. |
Human Resource Newsletter |
89% |
88% |
5% |
6% |
57. |
UNT Publication-In House |
75% |
76% |
11% |
12% |
58. |
Department/office meetings |
65% |
63% |
24% |
26% |
59. |
College/school Newsletters |
46% |
48% |
15% |
12% |
60. |
Staff Sack Luncheon with the President |
53% |
50% |
11% |
12% |
61. |
Postings on bulletin boards |
29% |
32% |
25% |
27% |
62. |
University committees |
32% |
36% |
19% |
22% |
63. |
UNT Home Page (World Wide Web) |
69% |
69% |
12% |
13% |
64. |
Area Newspaper |
46% |
44% |
15% |
21% |
65. |
UNT Daily |
54% |
55% |
27% |
27% |
How important are the following as effective means of communication to help you do your job ?
|
Very Important/ |
Important |
Somewhat Important |
Not Important |
No Opinion |
||
66 |
2004 |
Human Resource Newsletter |
23% |
53% |
4% |
2% |
17% |
|
2002 |
|
22% |
54% |
7% |
3% |
16% |
67 |
2004 |
UNT Publication - In House | 8% |
47% |
11% |
4% |
30% |
|
2002 |
9% |
44% |
12% |
6% |
30% |
|
68 |
2004 |
Department/office meetings |
18% |
44% |
18% |
7% |
12% |
|
2002 |
|
18% |
49% |
15% |
7% |
12% |
69 |
2004 |
E-mail messages |
27% |
60% |
4% |
2% |
7% |
|
2002 |
|
28% |
55% |
7% |
2% |
9% |
70 |
2004 |
Printed Brochures |
8% |
48% |
9% |
3% |
33% |
|
2002 |
|
9% |
51% |
9% |
3% |
28% |
71 |
2004 |
Annual staff evaluation |
12% |
51% |
16% |
9% |
12% |
|
2002 |
|
10% |
51% |
16% |
11% |
12% |
SECTION III: SATISFACTION WITH WORKING AT UNT Circle the number (4-0) that best represents your level of satisfaction with each item.
|
Very Satisfied/ |
Very Satisfied/ |
Very Dissatisfied/ |
Very Dissatisfied/ |
|
72. |
The pay I receive for my work at UNT |
70% |
|
25% |
|
73. |
The fairness of work assignments in my departments/office |
63% |
72% |
17% |
25% |
74. |
The number and availability of recreational and fitness programs at UNT |
62% |
53% |
16% |
27% |
75. |
The availability of facilities and equipment for recreational and fitness programs at UNT |
59% |
44% |
33% |
35% |
76. |
Opportunities for professional growth |
58% |
59% |
35% |
31% |
77. |
The opportunity to provide input into the decisions made in my unit or department |
53% |
60% |
17% |
34% |
78. |
Opportunities to file a complaint when I think my rights have been violated |
57% |
53% |
8% |
17% |
79. |
The availability of an Employee Assistance Program for help with personal problems |
40% |
61% |
5% |
7% |
Circle the response (4-0) that best represents your level of satisfaction with each of the following offices on their quality of service while providing information or special services as requested.
|
|
Very Satisfied/ Satisfied 2004 |
Very Satisfied/ Satisfied 2002 |
Very Dissatisfied/ |
Very Dissatisfied/ Dissatisfied 2002 |
80. |
Academic Affairs |
43% |
47% |
7% |
4% |
81. |
Administrative Affairs |
37% |
47% |
19% |
7% |
82. |
Budget Office |
34% |
44% |
3% |
11% |
83. |
College of Arts & Sciences – Dean's Office |
26% |
39% |
4% |
3% |
84. |
College of Business Administration – Dean's Office |
29% |
35% |
4% |
5% |
85. |
School of Community Services – Dean's Office |
34% |
34% |
6% |
4% |
86. |
Graduate School , Dean's Office |
33% |
35% |
4% |
6% |
87. |
College of Education – Dean's Office |
26% |
36% |
4% |
5% |
88. |
School of Library and Information Sciences – Dean's Office |
24% |
30% |
5% |
3% |
89. |
College of Music – Dean's Office |
24% |
30% |
5% |
5% |
90. |
School of Visual Arts – Dean's Office |
47% |
29% |
6% |
3% |
91. |
Computing Center |
34% |
60% |
5% |
8% |
92. |
Finance & Business Affairs |
44% |
|
6% |
|
93. |
Health and Wellness Center |
80% |
|
10% |
|
94. |
Human Resources – Benefits |
69% |
85% |
11% |
4% |
95. |
Human Resources – Compensation/Classification |
67% |
68% |
13% |
8% |
96. |
Human Resources – Employment |
64% |
70% |
10% |
3% |
97. |
Human Resources – Records |
77% |
69% |
6% |
3% |
98. |
Human Resources – Training |
62% |
74% |
11% |
8% |
99. |
Human Resources – Employee Relations |
74% |
|
9% |
|
|
Very Satisfied/ |
Very Satisfied/ |
Very Dissatisfied/ Dissatisfied 2004 |
Very Dissatisfied/ |
|
100 |
Mail Services |
43% |
70% |
5% |
11% |
101 |
Office Supply Center |
69% |
40% |
12% |
11% |
102 |
Payroll |
66% |
78% |
11% |
3% |
103 |
Physical Plant/Facilities |
41% |
61% |
6% |
18% |
104 |
President's Office |
45% |
45% |
22% |
4% |
105 |
Purchasing and Payment Services |
34% |
46% |
6% |
19% |
106 |
Student Development |
45% |
38% |
7% |
6% |
107 |
Travel |
63% |
46% |
5% |
7% |
108 |
Telecommunications |
34% |
58% |
7% |
7% |
109 |
University Relations and Communications |
27% |
37% |
4% |
5% |
110 |
University Planning |
44% |
32% |
9% |
9% |
111 |
Moving and Hauling |
60% |
47% |
4% |
11% |
112 |
Micro-maintenance |
28% |
59% |
6% |
6% |
113 |
Development |
50% |
31% |
5% |
6% |
114 |
Registrar |
43% |
51% |
7% |
4% |
115 |
Student Accounting |
34% |
44% |
10% |
6% |
116 |
Financial Aid |
32% |
38% |
9% |
9% |
117 |
General Counsel |
27% |
32% |
5% |
8% |
118 |
Controller |
39% |
34% |
6% |
4% |
119. Please provide some specific suggestions on how these or other support areas can improve their services to you and UNT students.
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
SECTION V: GENERAL INFORMATION
Please check the appropriate response for each item. Your responses will be kept confidential; only statistical summaries of the responses will be presented. However, if you are concerned that some item (or some combination of items) would reveal your identity, then skip that item (or items) and answer others.
120. If you wanted information on benefits available at UNT, whom would you contact (Check all that apply)?
|
2004 |
2002 |
(1) Benefits Section of Human Resources |
88% |
95% |
(2) Supervisor/Department Chair |
21% |
24% |
(3) Co-workers |
20% |
23% |
(4) Dean |
1% |
1% |
(5) Vice President |
1% |
1% |
(6) Other____________________________ |
4% |
4% |
121. If you wanted information on how to resolve disputes with your co-workers and/or supervisor, whom would you contact (Check all that apply)?
|
2004 |
2002 |
(1) Human Resources |
57% |
57% |
(2) Supervisor/Department Chair |
39% |
44% |
(3) Co-workers |
14% |
15% |
(4) Dean |
4% |
3% |
(5) Office of Equity and Diversity |
6% |
0% |
(6) Vice President |
1% |
11% |
(7) Alternative Dispute Resolution Program(Other) |
29% |
34% |
122. Do you participate in the State Employee Charitable Campaign (SECC)?
|
2004 |
2002 |
(1) Yes |
55% |
57% |
(2) No – if not, why? ______________ |
44% |
43% |
123. Which of the following best describes your job category?
|
2004 |
2002 |
(1) Administrative/Executive |
17% |
18% |
(2) Professional Staff |
40% |
38% |
(3) Clerical Staff |
19% |
21% |
(4) Service/Maintenance |
7% |
13% |
(5) Technical Support |
6% |
6% |
124. What is your employment status?
|
2004 |
2002 |
(1) Full-time |
95% |
97% |
(2) Part-time |
4% |
3% |
125. Which college/school are you affiliated (If none go to Question 126) ?
|
2004 |
2002 |
(1) Graduate School |
2% |
1% |
(2) Arts & Sciences |
12% |
11% |
(3) Business Administration |
5% |
4% |
(4) Community Service |
3% |
4% |
(5) Education |
8% |
6% |
(6) Library & Information Science |
2% |
2% |
(7) Merchandising & Hospitality Management |
1% |
1% |
(8) Music |
2% |
2% |
(9) Visual Arts |
1% |
1% |
126. In which administrative unit do you work?
|
2004 |
2002 |
(1) Academic Affairs |
13% |
12% |
(2) Administrative Affairs |
8% |
7% |
(3) Development |
2% |
2% |
(4) Finance & Business Affairs |
11% |
11% |
(5) Affiliated with an Academic Department |
11% |
9% |
(6) University Relations |
2% |
3% |
(7) Provost |
1% |
1% |
(8) Student Development |
12% |
10% |
(9) Other |
26% |
28% |
127. Is supervising other employees a major part of your job ?
|
2004 |
2002 |
(0) No |
55% |
60% |
(1) Yes |
43% |
40% |
Note: Your survey results will be kept anonymous. No attempts will be made to identify you as an individual.
128. What is your gender?
|
2004 |
2002 |
(1) Female |
73% |
70% |
(2) Male |
26% |
30% |
129. Which best describes you?
|
2004 |
2002 |
(1) African-American |
3% |
6% |
(2) American Indian/Alaskan Native |
1% |
1% |
(3) Asian/Pacific Islander |
1% |
2% |
(4) Caucasian |
85% |
78% |
(5) Hispanic/Latino |
4% |
6% |
(6) Non-resident |
1% |
.2% |