Information for Faculty and Staff
Disability in the Classroom (UNT Policy 18.1.14)
The intent of the Americans with Disabilities Act (ADA) and the Rehabilitation Act of 1973 are to ensure a level playing field. This is accomplished in the academic context by modifying course, program and degree requirements in ways that do not fundamentally alter the course, program or degree. The modification - or reasonable accommodation - process is a two-step process requiring interaction between (1) a student and the Office of Disability Accommodation, and (2) a student and the faculty member. A third step may be required if a faculty member determines that he/she cannot provide a reasonable accommodation that does not fundamentally or substantially modify course, program or degree standards.
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Student and the Office of Disability Accommodation
Student and ODA Responsibilities
The Office of Disability Accommodation (ODA) is responsible for verifying that a student has a disability (as defined by the ADA). In order to receive a reasonable accommodation, a student must have a physical or mental impairment that substantially limits a major life activity (including the major life activity of learning), be perceived as disabled, or have a record of a disability. Because not all physical or mental impairments are considered disabilities under the ADA, including those that present themselves in noticeable fashion (e.g. wearing eyeglasses), it is important for faculty members to direct students to the ODA for verification of disabilities when a student seeks an accommodation. Once the ODA establishes that a student is disabled, the instructor/department, in consultation with appropriate departments (i.e. legal and ODA), determines whether an accommodation can be made that does not alter the fundamental requirements of a particular course or program.
Accommodation Not Retroactive
Syllabi should inform students that they must go through the ODA before receiving an accommodation for a course and that they should have any disability for which they want an accommodation verified before a specified class day. Failure to obtain verification by the date established by the faculty member does not mean the student can never receive an accommodation in the course. However, the faculty member only has to provide an accommodation once the disability is verified (assuming reasonable accommodation is possible). Grades received prior to verification of a disability and implementation of an accommodation need not be changed.
No Obligation to Identify Disability
A faculty member is not legally obligated to identify or diagnose a disability. Even if the disability is readily apparent and the student is having difficulty in the course, a faculty member should not ask the student whether his/her disability or condition is causing the academic difficulty. Instead, have a list of resources ready as you would for all students experiencing academic difficulty and include the ODA in that list.
ODA Recommendations are Advisory
The ODA has the expertise and staff to obtain and review the medical information necessary to determine whether an individual is disabled as defined by the ADA. The ODA also has the expertise to recommend accommodations that may be appropriate for the particular disability. The faculty member (with appropriate consultations) determines whether an accommodation is reasonable. You should discuss any questions you have about recommendations made by the ODA with that office.
Temporary Impairments
Faculty members are not required to modify course requirements if a student is experiencing a temporary physical or mental impairment. The ODA will take into consideration the duration of the impairment when determining whether the student is disabled as defined by the ADA. However, an instructor may offer adjustments for students with temporary impairments (e.g. broken arm).
Letter Confirming Disability
The ODA will give a student a letter confirming he/she is disabled. This letter will recommend accommodations that the instructor should consider making.
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Student and the Instructor
Student Responsibility
A student seeking an accommodation should present the letter from the ODA confirming his or her disability to the instructor. If the student does not provide the letter, direct him or her to the ODA for assessment.
Interactive Process Mandatory
The instructor is legally required to talk to the student about what accommodations would be reasonable, given the course requirements. The faculty member should consider the recommendations made by the ODA and any other accommodations suggested by the student. All recommended or suggested accommodations should be considered in relation to the fundamental requirements of the course, as determined by the faculty member's professional academic judgment.
What Accommodation is Reasonable?
A faculty member is legally required to provide a reasonable accommodation when doing so does not lower or substantially modify the course's fundamental standards.
- The instructor should consider the student's first preference for accommodation
- The instructor is required to reasonably accommodate the student or provide an effective accommodation – not provide the "best" accommodation
- The accommodation must be related to the disability
Determining Fundamental Alteration of a Course
To determine whether an accommodation fundamentally alters the nature of a course, faculty members who teach or who have taught the course should:
- Identify the essential academic standards of the course (i.e. course requirements that go to the very nature of the subject matter or that are of the utmost importance in achieving the course objective)
- Articulate specific requirements that individual faculty members believe are fundamental to teaching the course (Takes academic freedom into consideration)
- Discuss the unique qualities of the course in relation to its overall objectives and any program in which the course is required
- Engage in "reasoned deliberation" as to whether modification of the course would change the fundamental academic standards
- Determine whether there are any options to the fundamental requirements of the course
- Ask:
- Why is the standard that the faculty member believes will be lowered important to the course?
- Is the standard the better way (only way) to achieve the desired academic objective?
- Will the requested accommodation lower academic standards of the course (or the program if applicable)?
- Can a different method/requirement that will not be altered by the accommodation achieve the desired academic/pedagogical result?
- If not, why not?
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Academic Freedom and the ADA
Academic freedom does not allow an instructor to refuse to accommodate a student with a disability.
ADA – Practical Guidance
Doing the following will facilitate compliance with state and federal disability laws:
- Clearly state the department's ADA policy on your syllabus (see ADA Taglines for UNT Publications and Syllabus Statements)
- Direct students to the ODA office to complete the disability documentation process
- Discuss with the student the course modifications that do not change the essential academic standards of the course
- Be able to identify the essential academic standards of the course (i.e. course requirements that go to the very nature of the subject matter, are of the utmost importance in achieving the course objective) when discussing reasonable accommodations with students
- Discuss possible accommodations with the department chair and the ODA (possibly other experienced faculty members) before denying an accommodation
- Note any accommodations granted on your copy of the student's ODA Accommodation Request Form
- Never discuss a student's disability in the presence of others (even if the student tells you it is okay to do so)
- Only accommodate students who bring an official letter from the ODA. If you choose to make adjustments for students without a letter from the ODA, do not consider these to be official ADA accommodations, but simply adjustments that you as the instructor are choosing to make in your class.
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Disability Etiquette
From the video, "The Ten Commandments of Communicating with People who have Disabilities".
It is not unusual for faculty and staff to have very little in the way of experience working with people who have disabilities. This lack of experience can create a communication barrier and result in misunderstandings at best, and at worse no communication at all. So, we suggest the following when communicating with students who have disabilities:
- Speak directly rather than through a companion or sign language interpreter who may be present.
- Offer to shake hands when introduced. People with limited hand use or an artificial limb can usually shake hands and offering the left hand is an acceptable greeting.
- Always identify yourself and others who may be with you when meeting someone with a visual disability. When conversing in a group, remember to identify the person to whom you are speaking. When dining with someone who has a visual disability, ask if you can describe what is on his or her plate.
- If you offer assistance, wait until the offer is accepted. Then listen or ask for instructions.
- Treat adults as adults. Address people with disabilities by their first names only when extending that same familiarity to all others. Never patronize people in wheelchairs by patting them on the head or shoulder.
- Do not lean against or hang on someone's wheelchair. Bear in mind that people with disabilities treat their chairs as extensions of their bodies. And so do people with guide dogs and help dogs. Never distract a work animal from their job without the owner's permission.
- Listen attentively when talking with people who have difficulty speaking and wait for them to finish. If necessary, ask short questions that require short answers, or a nod of the head. Never pretend to understand; instead repeat what you have understood and allow the person to respond.
- Place yourself at eye level when speaking with someone in a wheelchair or on crutches.
- Tap a person who has a hearing disability on the shoulder or wave your hand to get his or her attention. Look directly at the person and speak clearly, slowly, and expressively to establish if the person can read your lips. If so, try to face the light source and keep hands, cigarettes and food away from your mouth when speaking. If a person is wearing a hearing aid, don't assume that they have the ability to discriminate your speaking voice. Never shout to a person. Just speak in a normal tone of voice.
- Relax. Don't be embarrassed if you happen to use common expressions such as "See you later" or "Did you hear about this?" that seems to relate to a person's disability.
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Failing a Student with a Disability
"Is it legal to give a student with a disability a failing grade?"
Yes, it is legal. The focus is on compliance with the civil rights laws which prohibit discrimination. These laws mandate access to education, not guaranteed academic success. When a faculty member has done all that is required, then failing the under-qualified student is proper and lawful. Here's a compliance checklist:
- Stand by academic standards and freedoms. Full and equitable access to academic programs serves as the foundation to standards and freedoms.
- Communicate clear and concise expectations for performance to your students. Care should be taken to distinguish between essential and non-essential components of the course.
- Allow reasonable accommodations. Accommodations are changes in the way things are done and affect only non-essential aspects of a course. They are reasonable so long as course standards are not fundamentally altered.
- Notify students of your willingness to accommodate. This can be done verbally during lectures and in writing within a course syllabus. ODA recommends both. One might say, "Students with disabilities are welcome to discuss accommodations with me."
- Consult with the student and ODA counselors. The student should present his or her own requests for accommodations. Requests ought to be backed up by evidence of the need for accommodation. A sensible link between the disability's functional limitations and the accommodation requested must be supported. Some students may present written documentation; others may not. Faculty should verify the existence of the disability and need for accommodation with the student, ODA or other authority. ODA strongly recommends that written verification come from our office. We furnish everything an instructor needs to know.
- Permit students to use auxiliary aides and technologies which ensure access. Depending on the disability, students may use note takers, sign language interpreters, readers, scribes, and assistants. Others may use tape recorder/players, computers, assistive listening devices, and other technologies.
- When requested, provide alternatives to printed information such as Braille, computer electronic text, large print and tape cassettes. If Internet resources and other technologies are used, then they must be as accessible to students with disabilities as they are for other students. ODA produces these alternative formats.
- Make academic adjustments in instruction. Some students need lecturers to face the audience while speaking. Others may need written or graphic information spoken aloud or described. Adjustments such as these should be made after the student requests them.
- Grant testing accommodations. Again, depending on the particular needs of a student, it may be necessary to extend testing times, change testing formats, test in a quiet environment and so on. Instructors may accommodate independently or use ODA test accommodation services.
- Regard disability-related discussions and information with the strictest confidentiality. Never discuss disability matters in the classroom or where you can be overheard. If a student brings up disability concerns in class, require him or her to meet with you during your office hours or in some other private location.
And there you have it. If compliance checks out, grade the student as you determine appropriate. Thanks to Jim Marks for his contribution, (http://www.umt.edu/dss/default.htm).
For a more in-depth look at Disability Etiquette, and recommendations on how to construct your courses with the maximum degree of accessibility for a variety of specific disabilities, we recommend The Faculty Room (http://www.washington.edu/doit/Faculty/) at Project DO-IT.
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