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om.buds
A person who investigates
complaints and
mediates fair
settlements, especially between
aggrieved parties such as
faculty or staff and
an
institution or organization. |
Why you need an ombuds
The Office of
the Ombuds actively promotes and supports a
fair, respectful, and safe workplace by
providing university employees with a
confidential, informal, neutral and
impartial means of preventing or resolving
workplace concerns, problems, or disputes.
The purpose of the Ombuds Office is to
insure that every voice at the University of
North Texas can be heard, without fear of
loss of privacy, retribution, retaliation,
and that problems can receive impartial
attention. The Ombuds helps individuals
identify options for fair and equitable
outcomes, and fosters civility and mutual
respect. The Office supplements, but does
not replace, any existing grievance
mechanisms or modes of redress. The Ombuds
reports administratively to the President of
the University and has the full
cooperation of University personnel.
We believe we can be most effective if we
meet with you, but if you prefer, we will
work with you over the telephone. We
generally do not work through e-mail and
discourage you from e-mailing any
confidential information. To schedule an
appointment, contact the Ombuds office at:
940-369-8166, fax 940-369-8119 or email:
ombuds@unt.edu
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What an ombuds does
- LISTEN to faculty and staff
- ANSWER questions
- HELP to analyze situations
- INTERPRET university policies and procedures
- DEVELOP, examine, and reality-test options
- HELP untangle bureaucratic red tape
- SUGGEST appropriate referrals
- ASSIST in finding a resolution
- APPRISE administration of significant trends
- RECOMMEND changes in policies and procedures
- IDENTIFY options to resolve problems
- MAINTAIN confidentiality
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What an ombuds DOESN'T do
- Take sides
- Make or change rules
- Participate in any formal hearings or procedures
- Make policy
- Receive official “notice” to the university
- Disclose information provided in confidence
- Serve as an advocate for any party
- Maintain official records
- Give legal advice
- Breach confidentiality
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Belinda
Newman, Ph.D.
Chilton Hall, Rm.
140
To schedule an appointment:
Phone: 940-369-8166
Fax: 940-369-8119
Email:
ombuds@unt.edu
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When should a faculty or
staff member make an appointment?
- When you believe you have been treated unfairly.
- When you have been unsuccessful in resolving a problem.
- When you do not know which policies, procedures, or regulations might apply in your situation.
- When you are unsure of where to go or what options exist to solve a problem.
- When you believe a policy, procedure, or regulation has been unfairly or wrongly applied.
- When you believe a policy, procedure, or regulation is unfair, illegal, or confusing.
- When you need help negotiating a situation.
- When you need help facilitating communication.
- When you have a question or a complaint about an office, service, or decision at UNT.
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