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  Policy Manual
  University of North Texas

   Classification
         Number: 15.1.34

   
Date Issued: 10/03


SUBJECT: UNIVERSITY OF NORTH TEXAS FACULTY OMBUDSMAN

APPLICABILITY: FACULTY

The Faculty Ombudsman reports directly to the President of the University and is selected by the Faculty Senate in consultation with the Provost and Vice President for Academic Affairs.

Duties of the Faculty Ombudsman:

· The Ombudsman will be available for consultation during all academic sessions.
· The Ombudsman will act as a neutral agent in faculty disputes and informally assist to resolve concerns or problems related to faculty academic rights, responsibilities, and working environment.
· The Ombudsman will promote the values of fairness, equity, justice, equality of opportunity and mutual respect.
· The Ombudsman will receive and review concerns or complaints (anonymous or not) from members of the University of North Texas faculty. There are certain circumstances under University policy and law that require disclosure of information. However, to the extent possible, all consultations with the Ombudsman are confidential.
· The Ombudsman will act as an informal resource of information; facilitate communication; review complaints and facilitate the resolution of disputes.
· The Ombudsman will assist the parties to determine the overall context of the dispute, concern or problem and if the matter should be pursued.
· The Ombudsman will direct the parties to the appropriate office, department or organization – even if the Ombudsman does not become directly involved in the matter.
· The Ombudsman, when called upon, will conduct informal reviews with the full cooperation of University personnel and will recommend appropriate action.
· Most of the Ombudsman’s work will be conducted informally via phone or in person. Formal reports will rarely be issued.
· The Ombudsman will inform the individual(s) initiating the complaint or consultation of the outcome of his/her activities or reviews into the issue of concern and may offer advice as to an appropriate course of action.

Examples of matters that may be brought to the Ombudsman:

· Inconsistent or biased decisions within a department, college or school and/or the University Administration.
· Identified weaknesses in the University Policies/Procedures or Faculty Handbook
· Complaints regarding a discretionary act or decision by the department, college or school and/or the University Administration.


Conflict of Interest:

· The Faculty Ombudsman may not simultaneously serve on any personnel, grievance or tenure committee during his or her term of appointment as Faculty Ombudsman.
· The Faculty Ombudsman will avoid any issue in which there may be a conflict of interest on his or her part.


Agreements Reached Through Consultation With the Ombudsman:

Any agreement reached by the faculty member(s) with the other parties involved in the dispute, concern or problems related to faculty academic rights, responsibilities, and working environment will be regarded as a recommendation to the appropriate unit administrator(s) and acted upon as such.


Relationship to Other University Offices or Programs:

· The Ombudsman is independent of the normal University’s academic administration.
· The duties of the Ombudsman complement and enhance existing University offices or programs of adjudication, dispute resolution, internal review, severance or discipline, academic freedom, and grievance.
· The Ombudsman is not an avenue to officially appeal unpopular decisions made in official forums such as grievance committees or other established appellate procedures.
· The Ombudsman does not have the power to change any decisions, but can only advise, refer, review and/or persuade.


Term of Appointment, Workload, and Compensation:

· The Faculty Ombudsman will serve a term of two years and is eligible for reappointment for a second two-year term with the approval of the Faculty Senate and the Provost and Vice President for Academic Affairs.
· The duties of the Ombudsman will constitute a teaching load reduction commensurate with the responsibilities. The teaching load reduction will be no less than a three-hour load reduction in each semester of the regular academic year. Compensation for the summer is limited to the equivalent of one summer term.
· Necessary budgetary expenses for both the teaching load reduction and summer compensation shall be arranged through the Office of the Provost and Vice President for Academic Affairs.
· Faculty on modified service or retired faculty may be considered for this position.

Performance Review:

· The Executive Committee of the Faculty Senate in consultation with the Provost and Vice President for Academic Affairs may counsel the Ombudsman at anytime regarding his or her performance.
· The Executive Committee of the Faculty Senate in consultation with the Provost and Vice President for Academic Affairs will meet with the Faculty Ombudsman in July to review his or her work during the academic year and make recommendations as needed.
· The Executive Committee of the Faculty Senate will report no later than October to the Faculty Senate and the President their assessment of Faculty Ombudsman’s performance during the previous academic year.

Removal:

· The Executive Committee of the Faculty Senate in consultation with the Provost and Vice President for Academic Affairs may recommend removal of an Ombudsman to the Senate and, if supported by a two-thirds vote of the Senate, the recommendation will be forwarded to the President.

Qualifications:

· Must be a current or previously tenured member of the faculty
· Must be or have been tenured 10 years with the University of North Texas prior to becoming Ombudsman.
· Must be a person of integrity with an understanding of the principles of simple justice and academic due process.
· Must be familiar with University policies and procedures, especially those pertaining to academic issues, grievances, faculty and staff personnel, and records.
· Must command the respect of colleagues and be able to respect the private and confidential nature of issues brought to his or her attention.
· Must be willing to participate in conflict resolution training.


Application and Selection Process:

· The Executive Committee of the Faculty Senate will solicit applications and nominations in January of the second year of a two-year term.
· If the current Ombudsman is eligible for reappointment, the Executive Committee of the Faculty Senate may recommend reappointment rather than soliciting additional applications.
· Applicants/nominees must submit in writing the following information to the Chair of the Faculty Senate:
        o Background, qualifications and perspectives the applicant would bring to the position.
        o A comprehensive vita.
        o The names and telephone numbers of at least three references.
· The Executive Committee of the Faculty Senate in consultation with the Provost and Vice President for Academic Affairs will screen applications and recommend the appointment of an Ombudsman to the Faculty Senate.
· If approved by the Faculty Senate, the recommendation will be forwarded to the President of the University by April 1.
· If approved by the President, the appointment would begin the following September 1.

Policy Revision Procedures:

The Executive Committee of the Faculty Senate in consultation with the Provost and Vice President for Academic Affairs may recommend to the Faculty Senate revisions to the Ombudsman policy. Any revisions to this policy are subject to approval by the President and the Board of Regents. This policy is subject to review every four years.


 

 
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