President's Management Excellence Council Progress Report

September 2011-May 2012

Archived Management Excellence Council Progress Reports

Summer 2010 - September 2011 Progress Report (.pdf)

Chair: Andrew Harris, Vice President for Finance and Administration

Building on the work done since the formation of the Management Excellence Council (MEC), most of the 2011-12 academic year was spent refining the council's initial objectives and working toward addressing foundational concepts that are important to the future of UNT. In the last report, the council outlined four areas of interest that it was focusing on. These areas tie directly to Goals 1 and 3 of the four bold goals of UNT's strategic plan. Most of the focus is on Goal 3, but in making progress toward that goal, all the others are supported and advanced as well.

The projects undertaken will aim:

  • To raise the level of employee and student satisfaction
  • Improve routine processes at UNT
  • Bring a business planning discipline to administrative decisions
  • Ensure wise use of limited resources

With assistance from a well-respected higher education consultant, the MEC developed plans and processes for two of the four focus areas listed above. The first area of focus is to create a set of expectations that will be used to evaluate ideas and plans for new expenditures. The plan helps those contemplating new initiatives to think through the requirements, risks and benefits, and what to do in the event the idea doesn’t work out. It provides a pathway for consideration of funding through the President's Finance Council and the university’s budget process. Most importantly, it allows for a level playing field when considering ideas that support the university’s four bold goals.

The second area of focus relates to employee and student satisfaction. The MEC, in conjunction with campus Human Resources, developed a comprehensive management training curriculum.  The concept is simple: Highly trained, highly skilled employees do a better job, are more fulfilled at the workplace, and have higher levels of satisfaction. By requiring supervisors and managers to complete a structured program of courses, UNT ensures common values are consistently extolled, that those in positions of responsibility are fully trained and resourced to do what’s expected of them. It also ensures that those we serve -- our students, alumni, the community and each other -- interact with the best-trained employees possible. 

In the year ahead, the MEC will formally roll out these programs, and continue to seek new and innovative ways to make every day processes at UNT easier to navigate, more cost-effective, more useful, and carried out in ways that supports our four bold goals.

If you have any ideas you would like the Management Excellence Council to consider, we would love to hear from you. Please write to us at: mec@unt.edu

 


 

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