SLIS 4600/5600

Photo of eagle statue at UNT

Introduction to Information and Access  Retrieval 

 

Web Institute
Summer 2003

 

Welcome to SLIS 5600

Excellent reference or information professionals have a great number of skills and talents including; an understanding of user needs, knowledge of information creation and preservation methods, information retrieval and access skills, communication and intermediation skills, information seeking skills, instruction, and management skills.  These skills are coupled with knowledge of professional issues and concerns and relevant theoretical topics.  The structure of the class will enable each student to consider all of these skills.

Course Description:

5600. Introduction to Information Access and Retrieval. 4 hours. Epistemological foundations of information use.  Basic principles and techniques of information retrieval and access services. Survey of research in information seeking behavior and user interaction. Introduction to systems of access, search and retrieval skills, and collection management. Study of evaluation methods for all formats of resources, services and user satisfaction.

Instructor:

Yvonne J. Chandler, Associate Professor
University of North Texas
School of Library and Information Sciences
Information Science Building, #217B
P. O. Box 311068
Denton, TX 76203-1068
Voice: (940) 565-3777
Home: 940-566-4830
Fax: (940) 565-3101
Email: chandler@lis.admin.unt.edu

Teaching Assistants:

Pambanisha King
(940) 565-3777
pambanisha@hotmail.com

Raveender Nag
(940)565-2186
nagulava@cs.unt.edu

Office Hours:

Dr. Chandler: TBA

You may contact Dr. Chandler anytime via WebCT email, personal email, or telephone (home or at work). Conferences may be arranged during the following hours by calling 940-565-2445 for an appointment.

Course Objectives:

Upon completion of this course, the student should be able to:

  1. To understand principles of information retrieval in access services.
  2. To understand information needs, patterns of information seeking behavior and impacts of information use in society.
  3. To understand the principles and techniques in access and retrieval systems.
  4. To introduce the student to the different types of information resources and how to evaluate and use them in access services.
  5. To develop query negotiation skills in order to identify and translate information needs.
  6. To develop skills in searching databases in a variety of formats.
  7. To understand intellectual, physical and technical issues in systems of access.
  8. To understand issues related to the management and evaluation of information access and retrieval systems and services.
  9. To understand selection, evaluation, maintenance and use of relevant information resources in all formats.
  10. To introduce methods for identifying and analyzing future trends in the field.

Required Textbooks:  

Authors: Katz, William A.
Title:  Introduction to Reference
Work - Basic Information Services, 
Vol. 1,  8th
edition
Publication Information:
WCB/McGraw-Hill ISBN: 0-07-
244107-0

                                       

Title:  Introduction to Reference
Work - Reference Services and 
Information Process,
Vol. 2, 8th
edition
Publication Information:
WCB/McGraw-Hill ISBN: 0-07-
244143-7

The two textbooks can be ordered
from the UNT Bookstore
(http://www.untb.bkstr.com/
(efollet.com)

You may also purchase the textbooks from one of the E-Stores listed below

Online Book Store                                                                 Web Address                                                                                            

Amazon.com                                                                                      http://www.amazon.com
Barnes and Noble                                                                            http://www.textbooks.com/
VarsityBooks.com                                                                           http://www.varsitybooks.com

Web Institute Structure:

The Web Institute will be held over a four-day weekend period.  The format for SLIS 5600 during the Institute is for the course content to be divided into two sections.  Section I.  Information Theory and Services and Section II. Information Sources.  Section I. Information Theory and Services will be taught during the Web Institute.  The second section, Information Sources will be taught in modules over the remainder of the semester utilizing WebCT.

The class will be held during the Web Institute.  

WebCT:

The course site is housed on the WebCT 3 server.  The web address for the class site is: 

SLIS 5600: Introduction to Information Access and Retrieval
http://webct.unt.edu

Students will log on to WebCT with your EUID (your Login) and your student ID (Your password).  

If you have not used WebCT, before logging in to the system you should acquaint yourself with WebCT. The Student Resources Page - http://courses.unt.edu/webct/student/student.htm - provides information for using WebCT at UNT and has detailed information about what you need to take a class online from UNT - including important browser information.

Course Content:

During the Web Institute residency, the class will include lectures, class discussions, in-class exercises and role-playing, assigned readings, and lab assignments.  The Institute lectures will cover information theory and service -- or the intermediation provided by information professionals between clients (users or patrons) and their information need.

The class will discuss the following topics:

  1. The Nature of Information and Information Services 

  2. Users and Information Systems

  3. Ethics and Information Service

  4.  Information Retrieval Theory

  5. User Information Needs and Information Seeking Behavior

  6. Copyright and Information Service

  7. Information Intermediation - The reference process, including techniques of question negotiation, and search strategizing

  8. Search and Retrieval Processes and Procedures

  9. Reference Service In Diverse Contexts

  10. Introduction To Information Sources In all Formats

  11. Digital Information Services And Resources

Reading Assignment:

During the Web Institute residency and during the off-campus section of the course, you will be required to read chapters from the textbook.  The chapter readings will coordinate with the lectures in class and during the modules. 

To prepare for the Web Institute:

  1. Please read the following Chapters of the Katz textbook:

    Volume 1: Introduction to Reference Work – Basic Information Services

    • Chapter 1: Reference Librarians on the Information Highway
    • Chapter 2: The Electronic Library
    • Chapter 3: Bibliography
    • Chapter 5: Indexing and Abstracting Services: General and Collections
    • Chapter 6: Indexing and Abstracting Services: Subject and Newspaper

Volume 2:Introduction to Reference Work – Reference Services and Information  Processes

Read the following white papers from the Reference and User Services Association Forum, "The Future of Reference Services" held in 2002.

Janes, Joseph, "What Is Reference For?", http://www.ala.org/Content/NavigationMenu/RUSA/Professional_Tools4/Future_of_Reference_Services/What_Is_Reference_For_.htm

Lipow, Anne G., "Point-of-Need Reference Service: No Longer an Afterthought".
http://www.ala.org/Content/NavigationMenu/RUSA/Professional_Tools4/Future_of_Reference_Services/Point-of-Need_Reference_Service.htm

Rettig, James, "Technology, Cluelessness, Anthropology, and the Memex",
http://www.ala.org/Content/NavigationMenu/RUSA/Professional_Tools4/Future_of_Reference_Services/Technology,_Cluelessness,_Anthropology,_and_the_Memex.htm

Tyckoson, David, "On the Desirableness of Personal Relations Between Librarians and Readers", http://www.ala.org/Content/NavigationMenu/RUSA/Professional_Tools4/Future_of_Reference_Services/On_the_Desirableness_of_Personal_Relations____.htm

Whitlatch, Jo Bell, "Reference Futures: Outsourcing, the Web, or Knowledge Counseling" http://www.ala.org/Content/NavigationMenu/RUSA/Professional_Tools4/Future_of_Reference_Services/Reference_Futures.htm