Eagle Alert and @UNTEagleAlert

UNT conducts a routine test of its Eagle Alert system once every long semester. This is a good time to check your contact information at my.unt.edu.

Eagle Alert allows UNT administrators to quickly contact campus community members about emergency situations affecting the safety and well-being of people on and around the UNT campus.

The system sends a message (recorded voice and text) to the user's phone and an email to all active students, faculty and staff. The system must have the user's updated information and permission to send text messages for Eagle Alert. Only phone numbers in the U.S. 50 states are supported.

Eagle Alert only will be used for critical situations, including:

  • campus closings because of inclement weather
  • public safety emergencies like chemical spills, fires or violence

Messages will not only notify the campus about the situation but also will let people know what kind of action they need to take. Follow up Eagle Alert messages will provide updated information for ongoing situations, as needed.

The decision to activate the Eagle Alert system for a message will be made by: the president, chief of police, provost and vice president of academic affairs, or vice president for finance and administration.

In order for the system to work effectively, UNT's students, faculty and staff must add their phone numbers into the system by logging in at my.unt.edu. Click on the green Eagle Alert banner to go to a page where you can provide or update three phone numbers – cell, home and office phone numbers.

  • On the Phone Numbers page, you also must indicate that text messages should be sent to your cell phone.

Eagle Alert is operated by Connect - ED, a service that NTI Group provides to universities and schools.

Not affiliated with UNT and received an EagleAlert? Call 940-565-2000.

Eagle Alert links

Eagle Alert notifies campus with immediate emergency information; @UNTEagleAlert on Twitter provides real-time updates.

Students, staff and faculty should update their phone numbers in my.unt.edu.

And @UNTEagleAlert is UNT's official campus emergency Twitter account. By following @UNTEagleAlert, you will receive emergency messages and updates in real time to keep you informed.

What's an emergency?

Eagle Alert and @UNTEagleAlert are only used in critical situations including:

  • campus closings due to inclement weather
  • health and public safety emergencies like chemical spills, fires or violence

Messages not only notify you about the situation but also let you know what kind of action you need to take. Follow up Eagle Alert messages will provide updated information for ongoing situations, as needed. Follow up messages also may include recorded voice messages.

 

Who decides what you will hear?

The decision to activate the Eagle Alert system is made by any of the following people:

  • President or designee
  • Chief of Police or designee (or Senior Police Supervisor on duty)
  • Provost
  • Vice President for Finance and Administration
  • Vice President for Student Affairs
  • Sr. Risk Management Director or designee

 

What will happen when the university closes?

When a decision is made to close the university, UNT will notify you by:

  • sending an Eagle Alert message
  • providing the information to campus telephone operators
  • posting a message to the university website
  • posting a message on the UNT Facebook page
  • tweeting a message from @UNTEagleAlert
  • sending campus emails
  • informing news media

If the university is closed for more than one day, you should check the UNT website at www.unt.edu, the UNT Facebook page and @UNTEagleAlert for the latest information. The university also will continue providing updated information on Facebook and Twitter, to campus telephone operators, and will inform news media.

 

How can you make sure it works?

All students, faculty and staff are automatically enrolled in the Eagle Alert system using the telephone numbers you provided to UNT during your registration or hiring process. You should check your contact information regularly and update it as soon as it changes by logging in at my.unt.edu.

  • on your My Page, click on the Update Eagle Alert link to go directly to a page where you can update three phone numbers – cell, home and office. In case of an emergency, a text message will be sent to your mobile phone.
  • on the Phone Numbers page, you can indicate if you would like text messages sent to your cell phone.

A message will be sent to the mobile number you provide anytime Eagle Alert is activated.

To be sure you'll receive Twitter messages, simply follow @UNTEagleAlert. Consider turning on your mobile device's notification settings so that you will see our emergency tweets as they are delivered.

Like other emergency alert systems, Eagle Alert and @UNTEagleAlert are tested once each fall and spring semester by University Relations, Communications and Marketing; Risk Management Services and the UNT Police Department by sending test messages to the university community. Additional limited tests are conducted as needed.

 

Who runs the service?

Eagle Alert is operated by Blackboard Connect, that provides the same product to other universities and schools, including Texas Tech, Baylor, University of Dallas and the Richardson Independent School District. UNT's University Relations, Communications and Marketing division manages @UNTEagleAlert.