Google Chrome drops NPAPI support (Java)

Google Chrome 45, released September 1st, 2015, has completely dropped support for NPAPI plug-ins. Popular NPAPI plug-ins include Java and Silverlight, amongst others.

Some portions of Blackboard Learn may use one of these plug-ins, in which case, you'll need to switch to a browser that supports it, such as Firefox, Safari, or Internet Explorer.

"The Mainframe" Apple Store opens on campus

The Mainframe has opened a temporary location in the Stovall Temporary Union Building (STUB) room 161. You can visit the store now to see their deals on products and make purchases on campus.

When the full store opens in the new Union, you will find that it is a full fledged Apple Store, providing Apple products, accessories, and Apple-certified techs for full-service repairs. This is an exciting addition to UNT, especially considering the nearest Apple Stores are in Southlake and Frisco.

Check out their Union website and "The Mainframe" Facebook page.

Java Security Concerns, July 2015

Recent exploits have been found concerning older versions of Java. The UIT Helpdesk recommends making sure you have the latest version of Java installed.

Google Chrome disables NPAPI plug-ins (Java)

As of Google Chrome 42, support for NPAPI plug-ins will no longer be enabled by default. Popular NPAPI plug-ins include Java and Silverlight, amongst others.

If you use Google Chrome, you may follow Oracle's instruction to re-enable NPAPI support, until Oracle releases another option. This will ensure you can use all Java based features in Blackboard. Instructions may be found here:

Alternatively, you may switch to another browser that does support NPAPI plug-ins, such as Firefox, Safari, or Internet Explorer.

Halloween Baked Goods Fundraiser!

The UIT Helpdesk held charitable baked goods drive this Halloween. $124.43 was raised with all donations going to the CACDC, a local Denton organization that supports children after incidents of abuse. To find out more about the CACDC, visit their website at We greatly appreciate all of those who stopped by!

National Cyber Security Awareness Month, October 2014

"The Internet is part of everyone's life, every day. We use the Internet at work, home, for enjoyment, and to connect with those close to us. However, being constantly connected brings increased risk of theft, fraud, and abuse. No country, industry, community, or individual is immune to cyber risks... (more)"

(source: U.S. Department of Homeland Security)

Office 365 ProPlus for current students through EagleConnect!

Current student EagleConnect accounts are now licensed to use Office 365 ProPlus!
What comes with Office 365 ProPlus?

  • • Office 2013 for Windows 7, Windows 8, and Windows 8.1
  • • Office 2011 for Mac OSX 10.5.8 and newer
  • • Office Mobile for iOS 6.1 and newer (iPhone only)
  • • Office Mobile for Android 4.0 and newer

These are full "offline" installations of Microsoft Office. You will be able to use Office on up to 5 Windows or Mac machines and use Office Mobile on up to 5 mobile devices.

Find out more by reading over the June issue of Benchmarks' Helpdesk FYI.

Blackboard Learn Browser Check

Blackboard Learn now has a browser check which will help you verify if your computer and browser are compatible with the Blackboard Learn system. Please note that the Browser check may state that your browser is not supported. As long as you are using the latest update of your browser (Chrome, Firefox, Safari, or IE) your browser should be compatible with Blackboard Learn.

Helpdesk Customer Satisfaction Survey

To ensure that we are offering a high level of customer service the UIT Helpdesk has posted a customer satisfaction survey. If you have time, please take a moment to complete the survey and let us know how we are doing.

Blackboard Learn Blog

Visit the Blackboard Learn blog where you will find the latest information, including system status, about the online learning system at UNT. This blog was recently established to improve communications to students about Learn.

Office Live for EagleConnect

MS Office Live is available on your EagleConnect account. Office Live provides a web-based solution for the creation and editing of Microsoft Documents using online versions of existing Microsoft Office products.

Office Live provides the following applications:
  • Word - Word Processor
  • Excel - Spreadsheet application
  • PowerPoint- Presentation application
  • One Note - Collaboration & Information Gathering Application

To access these applications simply log into your EagleConnect account, and click on the OneDrive menu.

Illegal File Sharing

Make sure you are aware of the consequences of illegal file sharing and also available alternatives:

Student Tour Website

Take an online tour of UNT Student Computing Resources
This site contains important information for new incoming students as well as returning students.

Eagle Alert

Verify or update your contact information to receive Eagle Alert messages

---Meet the Staff---    

Learn about important Educational discounts through UNT on Dell, Apple and HP products.