Changes coming soon to student refund selection process

Nov. 5, 2019

The way that UNT students select their refund preference is about to change. Faculty and staff who take classes, have enrolled dependents or who work with students on campus should be aware of these changes in case students ask them questions.

UNT is partnering with Nelnet Business Solutions to provide an easy and convenient method for all students to receive refunds of any credit balances owed to them. Nelnet’s Student Choice Refunds service will replace the current refunding services provided by BankMobile in late November.

During the week of Nov. 11, students will be notified that they need to select a new refund preference by logging into and select a new refund preference within Student Choice Refunds. Students will no longer need to manage separate login credentials in order to select their refund preference, and they may choose between direct deposit or a reloadable debit card of their choice.

More information is available on the Student Financial Services website as well as in the SFS social media accounts (Facebook @SFSUNT; Twitter: @UNTSFS). Please contact Student Financial Services at, by calling 940-565-3225 or by WebChat on the SFS website.