UNT uses a system called Eagle Alert to notify campus with immediate information about emergency situations.
Eagle Alert allows UNT administrators to quickly contact the campus community members by phone. The system sends voice messages to the phones, including cell phones, of all students who have provided current contact information. The system can also send text messages to cell phones if the cell phone user has granted the system permission to do so.
In addition to receiving text and voice messages by phone, the system includes a feature that overrides most computers operated by UNT in offices, classrooms and public spaces on campus. During the test or in the event of an emergency, computer screens, presentation screens and digital signs will display a full-screen test alert. Users have the option to click out of the screen after the alert has displayed.
Students should update their phone numbers in my.unt.edu.
@UNTEagleAlert is UNT's official campus emergency X (formerly Twitter) account. @UNTEagleAlert followers receive emergency messages and updates in real time to keep them informed.
Eagle Alert is only used in critical situations including:
Messages not only notify you about the situation but also let you know what kind of action you need to take. Follow up Eagle Alert messages will provide updated information for ongoing situations, as needed.
The decision to activate the Eagle Alert system is made by any of the following people:
When a decision is made to close the university, UNT will notify the campus community members by:
If the university is closed for more than one day, you should check the UNT web site at www.unt.edu, the UNT Facebook page and @UNTEagleAlert for the latest information. The university also will continue providing updated information to campus telephone operators, and inform news media.
Students should update their contact information via their my.unt.edu account. They can update two numbers – a local number, such as a home phone, and a cell phone – as well as indicate which number is their primary number. They are able to indicate whether they would like text messages sent to the number they indicate as a cell phone.
A message will be sent to all the numbers the student provides anytime Eagle Alert is used.
To insure the safety of their students, parents should encourage their students to review and update their contact information during enrollment for each semester.
Like other emergency alert systems, Eagle Alert is tested each quarter by University Brand Strategy and Communications; Risk Management Services or the UNT Police Department by sending test messages to the university community. Additional limited tests are conducted if needed.
Eagle Alert is operated by Everbridge. UNT's Emergency Management & Safety Services, the UNT Police Department and University Brand Strategy and Communications division manage @UNTEagleAlert.