March 20, 2020
Dear Mean Green Parents and Families,
We have been actively listening to our community as we navigate this rapidly evolving global health crisis and have made the following decisions.
Residence Halls and Dining Services will remain open for those who choose to stay in their residence hall to complete their course work remotely for the remainder of the semester. We understand some of our students have nowhere else to go at this time, and we continue to find ways to increase social distancing and implement additional deep cleaning measures.
Beginning March 23, students who choose to leave university housing and complete their coursework elsewhere will be given a prorated housing refund based on their move-out date. Any remaining dining credits will be applied to a dining plan of choice for the 2020-2021 academic year.
If your student plans to move out of housing, please contact the front desk staff of their residence hall to schedule a move-out time. Additional information can be found here. For further questions regarding your housing or dining account, please call 940-565-2610. Regular hours are Monday-Friday 8 a.m. to 5 p.m., but hours are extended this evening (March 20) until 7 p.m. On Saturday and Sunday, staff will be available from 9 a.m.-3 p.m.
For general questions and concerns, please reach out to the Parent and Family Hotline at 844-366-5892 Monday-Friday from 8 a.m. to 8 p.m. and 10:00 a.m. to 2:00 p.m. Saturday-Sunday.
Please accept our thanks for your understanding as we continue to navigate this unprecedented time with what is best for our students’ academic success and future graduation from UNT.