Transformational Leadership Certificate

Workforce diversity provides strength in the current global business environment. Investigates the concepts, policies and practices facing professionals in the global workplace. Effective workplace interactions result when personnel hold a global perspective that incorporates an appreciation and understanding of human diversity. Personnel who perceive themselves as global employees are a critical element in business success. Managing a diverse workforce requires working effectively with people who vary by nationality, ethnicity, culture, religion, gender, language, age, abilities and unique personal characteristics. This diverse workforce may be employed in one locale, region or nation, or it may span several countries or the world.

Seminar covering a broad range of research topics impacting the merchandising, hospitality, and tourism industries. Explore current trends through concentrated reading, industry connections, and group discussion.

Examines the impact of business environments on professional and career effectiveness in the merchandising and digital retailing fields. Topics include effective business communication, ethical decision making and leadership development.

Principles of effective leadership communication will be explored as students develop, deliver, and evaluate professional presentations.

This course examines leadership theory using virtual simulations and 
case studies. You will learn how to manage change, deal with conflict, 
and lead with confidence.