Program type:


On Campus
Est. time to complete:

1-2 semesters
Credit Hours:

Develop the skills you need to be a leader in the retail or hospitality industries.
Through coaching networking, academic coursework, mentoring workshops and service learning activities, you'll learn valuable skills that will change the way you think and lead.

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Why Earn a Transformational Leadership Certificate?

The transformational leadership certificate is offered to students seeking advanced levels of professional achievement. Today, more than ever, retail and hospitality companies need transformational leaders. Leaders who are inspirational, visionary, collaborative, resourceful, and polished. The certificate supports skill development in communication, team building, corporate culture, change management, conflict resolution, and ethics, and workplace diversity.

Transformational Leadership Certificate Courses You Could Take

Managing a Diverse Workforce (3 hrs)
Workforce diversity provides strength in the current global business environment. Investigates the concepts, policies and practices facing professionals in the global workplace. Effective workplace interactions result when personnel hold a global perspective that incorporates an appreciation and understanding of human diversity. Personnel who perceive themselves as global employees are a critical element in business success. Managing a diverse workforce requires working effectively with people who vary by nationality, ethnicity, culture, religion, gender, language, age, abilities and unique personal characteristics. This diverse workforce may be employed in one locale, region or nation, or it may span several countries or the world.
Seminar in Leadership (3 hrs)
Seminar covering a broad range of research topics impacting the merchandising, hospitality, and tourism industries. Explore current trends through concentrated reading, industry connections, and group discussion.
Talent Development (3 hrs)
Examines the impact of business environments on professional and career effectiveness in the merchandising and digital retailing fields. Topics include effective business communication, ethical decision making and leadership development.
Effective Leadership Communication (3 hrs)
Principles of effective leadership communication will be explored as students develop, deliver, and evaluate professional presentations.
Foundations of Leading Hospitality Organizations and Talent
This course examines leadership theory using virtual simulations and 
case studies. You will learn how to manage change, deal with conflict, 
and lead with confidence.

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